A discussion on pulling device scores through automation in ControlUp's API took place. An employee suggested a script for doing so at the given URL, as an alternative to using employee scores. The user testing this found a limitation in the number of devices returned, which was addressed by a team member. The method is trapped before it can be lost. Score!
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Automation Related Training & Support Archives
Automation training and support-related archives from inside the ControlUp Community on Slack.
Troubleshooting Dashboard Access on ControlUp
A user is having trouble accessing dashboards on ControlUp and asks for help. Another user responds that the dashboards are still in beta and may require specific prerequisites, such as enabled end user activity tracking. The first user confirms they have a desktops license and suggests it may not be working due to a renewal issue. They express hope that the feature will be extended to VDI and have submitted feature requests for report formatting. Another user responds that ControlUp is working on enabling VDI and more. The first user mentions having a case open for the license issue.
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Read the entire article here...
Understanding Variables in ControlUp Workflows
Members of ControlUp discussed the use of workflows, templates, and importing libraries for automation. One user wanted clarification on how variables work, specifically how to access data generated by other nodes. Another user shared an example using the {{Start.event.associated_id}} variable. They also mentioned the ability to use data from multiple nodes, such as the start node and the List Devices node.
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Read the entire article here...
Troubleshooting the Microsoft Copilot+ Readiness Dashboard in ControlUp
The team discussed the availability of the ai_report index in the Microsoft Copilot+ Readiness Dashboard. It was determined that a custom script is needed to populate the index and it can be found under device events. Support may need to be contacted if the script does not run automatically. A new automation and scripting dashboard has been added for more details on script runs.
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Read the entire article here...
New Capability in ControlUp 9.2 to Monitor and Trigger VDA Registration in Real Time
A user asked for help with obtaining the current registration failure reason in ControlUp, similar to what is available in Citrix DaaS Monitor. @member mentioned that the upcoming 9.2 release will introduce a new capability to monitor and trigger on VDA registration state in real time. This will provide deeper insights and allow for automation actions to be taken against DDC or VDA.
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Read the entire article here...
The Possibility of an API for CU4C for Workflow Automation and Ticket Creation
A user asked about the possibility of an API for CU4C that could trigger workflows in CU4W when a patch is detected. Another user asked for clarification on the use case for this feature, to which the first user explained that it would help automate ticket creation for new application vulnerabilities. The CU4C PM, @member, would have more details on the API release and it was mentioned that it should be ready by the end of the month, with potential for more endpoints to be added in the future.
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Read the entire article here...
How to Run and View Output from PowerShell Scripts on ControlUp for Desktops
A user asked about how to run a PowerShell script and view the output for desktops on ControlUp. Gemini provided a helpful answer, explaining that a script can be created and run through the Scripts section in the ControlUp for Desktops console, with the output appearing in the Device Events log. The user tagged @member for feedback on this process. The steps to create a SIP event script were also provided.
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How to Set Up ControlUp Alerts to Post into a Google Chat Space
A user is asking for help setting up ControlUp alerts to post into a Google Chat Space using webhooks. The issue seems to be on Google's side, as the alerts successfully trigger when tested on an external site. Suggestions for workaround or solutions are given, such as using ControlUp Workflows. Examples and instructions on how to format the HTTP POST within a ControlUp Workflow are provided. The user is able to successfully get it working with Workflows, but is still investigating what type of variables are supported to make the message more meaningful.
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Read the entire article here...
Automating Session Host Rotation in ControlUp for an On-Premises RDS Environment
A discussion about automating and monitoring Session Hosts in ControlUp for an on-premises RDS environment. The conversation touches on using custom scripts, tags, and the ControlUp console to streamline the process. The prototype for this solution will be shared with a team member later.
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Read the entire article here...
Help Speed up logons – ControlUp Analyze GPO Extensions Load Time script
If you've ever experienced slow user logons, you know it can be a pain to determine the actual cause of the delay. One common culprit? Group Policy processing. That's where the Analyze GPO Extensions Load Time script comes in.
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Read the entire article here...