A user had troubles with a script for taking a machine out of maintenance mode in cloud-managed Citrix DaaS. It was suggested to check the parameters and to compare the script for enabling maintenance mode. The issue was solved by installing the Citrix SDK, saving credentials to a secureclient.csv file, and including the Set-XDCredentials command in the Disable script. It was recommended to update the scripts for the Cloud environment.
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ControlUp Solve
Solving DNS Issues for Horizon View/VMware Horizon and Controlup Agents
This discussion focuses on a DNS issue experienced with Controlup agents communicating with the console and monitor. Possible solutions include using a logoff script to release the IP address, solving the DHCP scavenging issue, flushing the DNS, and setting permissions to only allow the DHCP server to update DNS records. VMware Horizon (previously Horizon View) was also mentioned.
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Read the entire article here...
MSP Portal and API Access to ControlUp Real-Time and Historical Data
Discussion about the MSP portal and API access to realtime and historical data from ControlUp. The monitors API provides real-time data, and MSP enhancements will be rolled out in phases such as removing the domain connectivity and cross-site communication requirements. The Solve API for historical data is not available yet, but the monitor cmdlets can be used to dump data into graphing tools for monitoring and building up historical dashboards. Title: Accessing Realtime and Historical Data from ControlUp
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Read the entire article here...
Get Session Screenshot Action in ControlUp Solve
The discussion focused on the "Get Session Screenshot" action available in Solve and what countries it can be used in. This action is available but can be disabled via Security Policy, either through Console or Solve. Customers can configure this setting themselves or reach out to support for assistance.
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Read the entire article here...
How to Share Custom Dashboards Grid Views in ControlUp Solve
Custom dashboards and grid views can be created in ControlUp, but currently cannot be shared. @member proposed an additional way of seeing all logical disks in one view to simplify operations and support. This had been requested previously and will be added to the roadmap for next year. For a quicker solution, export-cuquery for the LogicalDisks table can be exported to a chart in excel or an HTML file with pswritehtml.
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Read the entire article here...
Availability of ControlUp Solve On-Prem Functionality
A user asked for the availability of Solve functionality on-prem. This is already available but the latest features will be included in the next on-prem release, which is expected next quarter. Dark mode will also be included. Confirmation of this will be provided.
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Read the entire article here...