A user asked how to export cache drive usage data to PowerBI/Excel for a customer who wants historical data. A scheduled trigger can be used with a specific query to retrieve the information and export it to a CSV file. Another user shared a tip on using wildcards in the query to retrieve data from specific folders.
Read the entire article here...
Scripts Related Training & Support Archives
Scripts training and support-related archives from inside the ControlUp Community on Slack.
How to Script Force Reset VM in ControlUp
A user asked if it is possible to script the Force Reset VM action in ControlUp. Another user shared a code snippet that uses the Invoke-CUAction and Invoke-CUQuery commands to reset the VM name that is passed through arguments. This can be found at https://support.controlup.com/docs/invoke-cuaction
Read the entire article here...
Read the entire article here...
Creating Triggers in ControlUp for Outlook Inbox Monitoring
A user inquired about creating a trigger for Outlook Inbox on a server, and received a response suggesting the use of ControlUp to run a script using PowerShell and the Outlook COM Object. The script would then check and report the number of items in the Inbox. An example code was also provided. This solution was provided by Yoni and can be implemented through ControlUp.
Read the entire article here...
Read the entire article here...
Troubleshooting Unmanaged AVD Session Hosts in ControlUp Console
A user asked for assistance in managing Azure Virtual Desktop session hosts in the ControlUp console. They have installed the ControlUP monitor and agent on a virtual machine in Azure, but the status remains unmanaged for the AVD session hosts. Other Azure metrics are visible. A suggestion was made to test communication on port 40705 and to use the "install-cuagent" cmdlet with a dex api key for self-registration. Helpful links and instructions were provided.
Read the entire article here...
Read the entire article here...
ControlUp API and Running Scripts on Offline Devices
A question was asked about using the ControlUp API to run scripts on an offline device. Another user responded that this is not possible and the device must be online for the script to run. However, the API does queue up requests for offline devices, with a short time limit of 1 minute. This is not intended as a cache, but rather to account for devices only checking in every minute. Therefore, it is not necessary to filter out offline devices in API calls.
Read the entire article here...
Read the entire article here...
Managing Branch Mappings with ControlUp PowerShell Module
ControlUp members discussed the possibility of managing branch mappings through PowerShell. The current option is importing a CSV, but @member mentioned that the company is working on a way to update configurations through the ControlUp.Automation SDK. This should allow for retrieving, adding, and removing branch mappings, as well as setting a default value for unknown IPs. The upcoming PowerShell module is expected to improve scalability and performance.
Read the entire article here...
Read the entire article here...
Obtaining Real-Time Reports of ControlUp Agent Versions
In this Slack discussion, a member requested for a way to obtain real-time reports of the ControlUp Agent version on all integrated machines. Another member responded with a command to run on ControlUp Monitor, where the number 9.0.0.1675 should be replaced with the current ControlUp version. However, this method only works for currently connected agents. No further references are given.
Read the entire article here...
Read the entire article here...
Troubleshooting Built-In Sync Issues: Check for Duplicate Machines in ControlUp Monitor Cache using Script
A user is experiencing issues with built-in sync and has been advised to run a script to check for duplicate machines in the monitor cache. The script can be found at (https://runsuri.com/).
Read the entire article here...
Read the entire article here...
How to Use Powershell for Bulk Trigger Management in ControlUp
A question was asked about using powershell to manage triggers in bulk. It was noted that the powershell module in version 9.0.5 has trigger management capabilities. The module can be accessed at https://support.controlup.com/docs/powershell-cmdlets-for-triggers.
Read the entire article here...
Read the entire article here...
Experiences with Using SecureDX for Golden Image Patching in VDI
Users discussed their experiences with using SecureDX to patch golden images in VDI, including issues with scans and remediation. Suggestions were given to check logs and potentially disable the CDN. A newly released version of SecureDX may have fixed the issues. Using manual deployments or quick uninstall/reinstall of the agent was suggested.
Read the entire article here...
Read the entire article here...