A user needed help setting up an alert for when Oracle Java is used on their workstations. They noticed that Edge DX could only see the process name but not the company info, so someone suggested using a script to obtain more data and put it into a custom index for a second alert. The user expressed thanks for the suggestion and said they would give it a try.
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Scripts Related Training & Support Archives
Scripts training and support-related archives from inside the ControlUp Community on Slack.
Troubleshooting Network Share Availability with ControlUp Scouts
The members of ControlUp discuss the possibility of using a Scoutbees Shell Execution scout to check the availability of a network share. Some members recommend using a PowerShell script for this purpose, while others suggest doing a TCP port 445 test. After some troubleshooting, one member shares their successful method of using a PowerShell script with the Share permissions set to "everyone."
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Read the entire article here...
Viewing User Logins in Horizon Using ControlUp Historical Reports
A user asked for a script to get the number of users logged in on Horizon for a specific day or month. Another user suggested using the historical reports, where session activity can be selected for Horizon machines. A screenshot was provided to demonstrate how to select a specific day in the reports.
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Read the entire article here...
Struggling to Paste Code into ControlUp Content Field
A user reported having issues pasting code or scripts in the content field, even after restarting and trying different browsers. Others in the discussion confirmed not experiencing the same issue and asked for more information. The original poster later discovered the problem was with using a base64 image code and resolved it by deploying the images directly to the device. No further issues or bugs were reported.
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Read the entire article here...
Troubleshooting Invoke-CUQuery in PowerShell for Moving Computers to a Specific Folder
A user is having a PowerShell issue with the Invoke-CUQuery command. They are trying to use variables in a foreach, but the data property is empty. They asked for help with creating a script to move computers to a folder by username list. Another user suggested using export-cuquery to get all sessions and their computers.
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Read the entire article here...
Troubleshooting Error 500 in ControlUp’s Microsoft Teams Integration
Multiple users discussed an error 500 that occurs when configuring Microsoft Teams integration under UC&C. A support article was shared and it was recommended to open a ticket for further investigation. It was also suggested that the error may be due to incorrect use of keys.
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Read the entire article here...
Triggering Actions based on Specific Server Connection Failures in ControlUp Real Time Console
A discussion was held about being able to trigger an action based on the number of connection failures for a specific server. It was suggested to add a column in the Real Time Console to display the number of Citrix connection failures, which could then be used to create triggers. The user also asked about improved local host cache monitoring and the possibility of bringing it into the product. The ControlUp support team mentioned some relevant resources and offered to discuss further during an upcoming meeting.
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Read the entire article here...
How to List Full Path for Applications in ControlUp Reports
A user asked if it is possible to list the full path for applications in reports such as App Statistics. Another user mentioned that this is likely not possible due to the report counting usage across multiple hosts with different installation paths. The API, specifically the getappusage endpoint, also does not contain the path. A user confirmed this and provided a link to the documentation.
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Read the entire article here...
Understanding ControlUp Edge DX on Igel
A user asked about running Edge DX on Igel. They wanted more data to help with a VDP connect issue and hoped to see it from the Igel side. Another user listed the information they can see from Edge DX, such as device performance, processes, applications, and events. They also mentioned the ability to remotely assist and run scripts for data collection. ControlUp Edge DX can be found within configuration/system events.
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Read the entire article here...
Running User Scripts and Scheduling with ControlUp
A discussion took place about running a user script on a daily basis and the process of making a system script run another script with the user registry key and date. The script would run in a long interval.
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Read the entire article here...