Several users reported an issue with ControlUp Edge DX this morning. They were unable to see System Events, even though they had admin rights. A ticket was logged for this, and the issue was reproduced and fixed by the ControlUp team. It was suggested that the problem may have arisen due to a mismatch between UI and API.
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Scripts Related Training & Support Archives
Scripts training and support-related archives from inside the ControlUp Community on Slack.
Troubleshooting the “Cap Memory of Process” Script from ControlUp Community
A user asked for help with the "Cap Memory of Process" community script, as it wasn't capping the process as intended. Other users shared their experiences and suggested troubleshooting steps, including checking if the operating system enforces the maximum and using Process Explorer to monitor working set limits. The creator of the script has also tested it. A link to their blog post about a similar script was shared.
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Read the entire article here...
Triggering Scripts in ControlUp: Options and Recommendations.
Users discussed options for triggering scripts in ControlUp. One option is to use the $cutriggerobject variable with the .NET engine, while another is to pass parameters explicitly. It was also mentioned that a filter in the trigger will not work with two different gateways with the same name and IP. It was decided to use collections for this purpose. Despite the busy weekend ahead, one user plans to finish an article for their website.
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Read the entire article here...
Managing Inactivity in ControlUp: Suggestions for Quarantine and Device Groups
A user asked for assistance in keeping inactive devices in quarantine for 30 days before disabling them and removing user access. Another user suggested checking the status of the device via API and sending notifications to relevant parties. There was also a suggestion to use an automated action to create a tag in the Edge DX portal. The conversation also included suggestions for using a script, but it was noted that this may not work if the device is not checking in. Other users requested a sample script for handling tags.
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Read the entire article here...
Trigger for Email Alerts on Disconnected Sessions
A customer requested an email alert when many sessions got disconnected in a short period of time. A trigger was suggested, but it does not cover the specific timeframe. Another option is to use the API and script to export and compare data for disconnected sessions. Yoni's suggestions were appreciated by the group.
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Read the entire article here...
ControlUp Academy’s Open Office Hours – What’s New and What’s Next?
ControlUp Academy creates new Open Office Hours sessions based on hot topics seen within the community. Topics discussed in the past include trigger and security policy best practices, as well as migration to DEX. Suggestions for future sessions were also asked for, including a deep dive on "Analyze Logon Duration", useful script actions, presets, custom dashboards, and more. Academy link: must be entered manually.
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Read the entire article here...
Managing Scripts in ControlUp
The user asked for a way to limit the number of scripts in ControlUp. They wanted to be able to delete unwanted scripts or hide them from view. Dennis suggested a query to delete unwanted scripts, which is supported for on-prem users, but is not officially supported. Landon also chimed in with thanks.
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Read the entire article here...
Automation and Monitoring with SentinelOne and ControlUp
Some employees discuss their experience using SentinelOne on VDI servers, and how they created a script to alert for quarantine actions by searching the SentinelOne/Operational log. This script allows ControlUp to trigger from the application log. Some mention using S1 console and Splunk dashboard for monitoring. There is also a link to the script provided.
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Read the entire article here...
Setting up an RDS Server Trigger and Script with ControlUp Academy
A discussion on setting up a trigger for an email notification for an RDS server with a powershell script was held. It was suggested to check the Windows event log and run a script when the trigger is fired. The email should only be sent once and not for all 3 servers in the folder. ControlUp Academy offers training for scripting.
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Read the entire article here...
Getting Detailed Folder Sizes on VDI using ControlUp
A user asked for a script to get a detailed breakdown of folder sizes on virtual desktop infrastructure (VDI), and a solution was suggested using Get-FolderSize and Format-Size functions. Another user suggested using treesize CLI, which is freeware, but it was noted that the paid version is needed for the CLI. A script was successful in pulling the list of VDI from ControlUp Monitor. Get-cucomputers was also mentioned as a solution.
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Read the entire article here...