A user asked about using ControlUp to edit virtual machine (VM) configuration items such as NICs and CPUs. The use case would be to optimize VM configuration and report if cores were assigned from multiple sockets, and also repair them. While there isn't a ControlUp specific script for this, there are pre-existing scripts available, and the user suggested a 'set CPUs = 1' parameter should be taken. Goal is to have CPUs match the number of cores, so sockets is 1.
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Scripts Related Training & Support Archives
Scripts training and support-related archives from inside the ControlUp Community on Slack.
Enhancing EdgeDX File Transfer for Multiple Machines
A discussion took place about pushing files and applications remotely to multiple machines. Options such as Intune were mentioned, but the user was redirected to setting up a FTP/HTTP page to act as a repository. Future consideration will be given to enhancing the file transfer capabilities of EdgeDX for log collection and other uses - users should add this feature request to UserVoice with as much detail as possible.
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Read the entire article here...
Finding Versions of an Application to Identify Machines Without it Installed
A user asked if there was a way to generate a CSV export with all versions of an application to identify machines that do not have it installed. It was suggested to use the export option in the ribbon, check the processes list in the controllers and custom filter in the solve details. It was confirmed that custom filter in the solve details would let the user filter each time, which was concluded to be ok.
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Read the entire article here...
Auto-Adding Machines to ControlUp
The user asked if there is a way to auto-add machines to ControlUp, with particular focus on Citrix Machine Creation services. The answer is yes - there are sync scripts available to automate the process. In 9.0, this will be built-in. A link to the sync script was provided and the team offered to help with setup.
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Read the entire article here...
Gather Drive Type Information with ControlUp Edge DX
This discussion focused on how to use Edge DX to get drive type (SSD, HDD) information into Edge DX in multiple ways. The user initially wanted to see if the laptops they were using had SSDs or HDDs to troubleshoot a performance issue, and instructions were provided for manually and semi-automatically collecting the data. Edge DX also enables the user to create custom reports and set up persistent data collection, and includes a script to collect CPU temperature. The ControlUp Scripting Guide can be found at https://support.controlup.com/docs/scripting-guide.
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Read the entire article here...
Monitoring an SMB Share using ControlUp Scoutbees
The discussion addressed the issue of monitoring a SMB share via a trigger, with @member suggesting ControlUp Scoutbees as a solution. After some technical discussion, it was suggested that the script "Find_Files.ps1" should search for a text file with read access for ControlUp, and the error code to trigger on was suggested.
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Read the entire article here...
Troubleshooting ControlUp Console-Netscaler Connection Issues
A user experienced issues connecting the ControlUp console to their Netscalers - data appeared successfully connected, but it was blank. Suggestions to help resolve included adding extra monitors, checking the data sources, and collecting a log from the ControlUp console. The user is planning to open a support ticket once the holiday break is over.
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Read the entire article here...
Troubleshooting ControlUp Edge DX Error on Ubuntu Device
A forum member asked about an error with a ControlUp Edge DX service running on Ubuntu. They checked the siplog.log, which showed a normal log from 2023, and determined that the service was running but something else was causing it to shut down when the user attempted a remote shell. The issue seemed to be caused by a typo when restarting the service, and the user suggested creating a support ticket and reinstalling the service. URL: cuacademy.controlup.com
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Read the entire article here...
Manually Removing User Accounts Set up with SAML in ControlUp Platform
It was noted that user accounts set up with SAML must be manually removed if removed from Azure sync, as the user management does not currently have a sync with the directory or SAML IDP. ControlUp is looking into deeper integration in the future, with the possibility of adding a public API for user management. Furthermore, an ability to integrate with Entra ID is under consideration.
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Read the entire article here...
Check License Use in Horizon Environment with a ControlUp Script
A user asked how to use a script to check the license use for a Horizon environment and if it was possible to process the output further, for example to create a report. The reply suggested the user could go to the historical reports and look at the session count for the folder with Horizon machines.
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Read the entire article here...