Users experienced scripts not executing on Windows Server 2022 but works on earlier servers. Possible problems were discussed, such as GPO settings, the account the script is running under, and if a signature was needed. It was suggested that a signed script may need to be imported, and if the issue persists to reach out to ControlUp support at support@controlup.com.
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Scripts Related Training & Support Archives
Scripts training and support-related archives from inside the ControlUp Community on Slack.
Discrepancies between ControlUp Consoles and Universal Sync Script Setup
A user asked about discrepancies between two ControlUp consoles, with some machines showing ‘Install Agent’ in the host column of the machine details. The user was advised to set up the Universal Sync Script (https://support.controlup.com/docs/euc-synchronization-with-universal-sync-script) from GitHub, and asked about their CSM - their account manager who can assist with setup - if needed. The user also asked if all machines were on the same hypervisor.
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Read the entire article here...
Sending MSFT Teams Messages with ControlUp Realtime DX’s Rest Action
A user asked for examples of using Realtime DX's Rest action to send messages to MSFT Teams via the Graph API. It was suggested to follow ControlUp guidelines (https://support.controlup.com/docs/using-webhooks-as-follow-up-action) and use webhooks and Adaptive Cards for Teams. Sample powershell code was provided along with the permissions typically needed (Chat.ReadWrite or ChannelMessage.Send).
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Read the entire article here...
Resolving High Alerts Issue with Hotfix
Alerts were returning multiple entries and were causing scripts to be run multiple times, resulting in timeouts. Eugene proposed to investigate and a hotfix was applied, solving the issue.
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Read the entire article here...
Updates to ControlUp API Documentation – Querying List of Scripts
A user asked if the ControlUp API documentation had been updated, to allow for querying the names and IDs of scripts. Examples of running scripts using the API key were given, as well as the endpoint URL for accessing a list of all scripts. The user asked for a script that gets the script ID from the name, however this was not available. The example of performing a GET request against the provided URL was provided.
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Read the entire article here...
Managing Microsoft Edge Cache and Cookies with Scripts in ControlUp
The user asked if there is a script to close and delete the cache and cookies on the Microsoft Edge browser, and it was suggested that it is possible, with a link provided to the necessary folders. Clearing the folders is not always simple, as other software may use msedge.exe in the background, so users should be notified before making any changes. A possible solution is being worked on that would send a notification to the user to say the browser is attempting to be closed, and they will be notified when it is able to reopen.
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Read the entire article here...
Writing Data into Device Events from Scripts with ControlUp
It is possible to write data into Device Events from scripts that are not running from ControlUp Edge DX. The ControlUp Knowledge Base provides examples on how to do this, for both events and data. If a script is activated from within Edge DX, any data can be captured in Device Events. The KB article can be found at: https://support.controlup.com/docs/scripting-guide#data-collection
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How to Change the Site for EUC Universal Sync Script in ControlUp?
A user asked how to change the site for the EUC Universal Sync script. The answer is to edit the sitemap.cfg file on the monitor, which can be found at https://support.controlup.com/docs/euc-synchronization-with-universal-sync-script. Monitors' configurations can also be used to change the default site.
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Read the entire article here...
Patch Detection with ControlUp EdgeDX Explained
EdgeDX patches are determined by querying the Windows update. It is possible to manually run the script to check for missing patches. The script uses the Microsoft COM object for Windows updates and may not work with other tools such as Big Fix or Intune.
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Read the entire article here...
Monitoring Other Appliances with ControlUp
A user asked about monitoring other appliances via API like routes. It was suggested that Scoutbees HTTP/S tests may be suitable, while VMware UAG and F5 were noted to be on the roadmap at some point, although there is nothing near-term available. The user was asked to identify the particular vendor appliance they are looking for monitoring.
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Read the entire article here...