A user was trying to filter the Activity Report to show only remote VDI users. They were investigating the OU workaround to get the desired data, and questioned how ControlUp determines which OU to show. It was explained that the user would be in a single OU, which is usually determined by a registry key or AD query. However, ControlUp does not query AD by default to minimize congestion. There was a suggestion to go back to the drawing board.
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Security Related Training & Support Archives
Security training and support-related archives from inside the ControlUp Community on Slack.
Troubleshooting the ControlUp Agent Installation Process
Multiple users discussed an issue where over 100 machines were not showing up or installing the ControlUp Edge DX SIP Agent. A suggestion was made to check the windows event log for events from the SIP agent, as well as running a network tester and ensuring AV exclusions and other prerequisites were in place. Mentioned links include the support article and a related download.
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Read the entire article here...
How to Bypass Step Verification with ControlUp
A team member was looking for help with bypassing a step verification for a client's request. Suggestions included using Security Pen Testing or signing in through SAML with the necessary attributes passed by an IDP. After experimentation, removing the "Sign-in to VDI with LDAP" option was found to work. Others who have issues can add their ControlUp email accounts in the VDI console to access this section through SSO.
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Read the entire article here...
ControlUp Week in Review
Happy Tuesday, it’s time for a ControlUp update… what have we been up to? A lot…. That said, here is a recap of the past couple of weeks, in case you missed it ;)
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Read the entire article here...
Generate Network Trace PowerShell Script
Enter the power of ControlUp and the Generate Network Trace script, just one of our many out-of-the-box scripts/automation to help you overcome those pesky problems while automating a solution for the future.
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Read the entire article here...
ControlUp StoreFront Health Checker
The ControlUp StoreFront Health Checker script automates diagnosing and monitoring Citrix StoreFront servers, ensuring optimal performance and reliability.
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Read the entire article here...
ControlUp on the Road – May 2025!
Below is a list of a few events we will be attending, and we hope you will stop by to meet us and learn about this great thing called ControlUp ONE DEX!
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Read the entire article here...
ControlUp Releases ControlUp for VDI 9.1
This one's a big step forward. Version 9.1 (build 9.1.0.661) significantly modernizes the architecture, focusing on scalability, performance, and real-world flexibility for large enterprises and Managed Service Providers (MSPs).
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Read the entire article here...
Automating the Deployment of ControlUp for Compliance
A user asked about automating the deployment of ControlUp for Compliance (formerly known as Secure DX) for new physical machines. Another user shared a script that could run the installation silently. The script can be found at https://cdn.spm.controlup.com/agent. Instructions were provided on checking for the latest version and running the script if necessary.
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Read the entire article here...
Unveiling Powerful New ControlUp Automations: Agent Upgrades, FSLogix Alerts, and More
NEW - Automated ControlUp Agent upgrades, real-time FSLogix container failure alerts, and robust Procmon activity tracing. Streamline user logons, optimize session performance, and effortlessly manage VM power states all with a few targeted scripts…..
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Read the entire article here...