A user encountered a problem with a scheduled trigger in ControlUp. They questioned why it executed multiple times and needed advice regarding filtering, as well as the possibility of a timeframe limit. Another user suggested checking if the monitors were all running on time and taking timezones into account.
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Triggers Related Training & Support Archives
Triggers training and support-related archives from inside the ControlUp Community on Slack.
Troubleshooting Missing Metrics in ControlUp – FSlogix Upgrades
After upgrading to the most recent version of FSlogix (hotfix 4), a user noticed that some metrics were missing from the VDI console. QA was asked to verify the issue, and after providing more details, it was found that the metrics were related to a trigger from Event ID 25 in the VHDMP log. The user was advised to open a support ticket for further assistance.
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Read the entire article here...
Thread Thursday: How to Monitor Free Space on All Drives in ControlUp?
Happy Thread Thursday! I want to share another informative thread from within the ControlUp Community with you.
I talk about it a lot, and it never ceases to amaze me the power of being together and the knowledge it creates. Here is another excellent example. A ControlUp Community member recently asked, “Is there a way to monitor free space on all drives, not just system one?”…
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Read the entire article here...
How to Create a Trigger Alert for VMware Disabled Pools in ControlUp?
A user asked about creating a trigger alert for VMware disabled pools. They are wondering if it is possible to exclude specific pools from the check. A colleague responded that it is possible using the filter editor and suggested a few options, including using regex, wild cards, exporting and editing the JSON, and using cmdlets to interact with triggers. They also suggested contacting them for a call to discuss options. The cmdlet for building a filternode layout is provided as an example.
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Read the entire article here...
Using “Overwrite existing data” in ControlUp – Documentation Error and Recommended Interval for Pending Reboots
A user had a question about using the "Overwrite existing data" feature in ControlUp. After checking internally, it was discovered that the documentation was incorrect and the feature is not available for short/long interval triggers. The team recommended using a once a day interval instead and asked for more details on the user's use case. The user mentioned it was for handling pending reboots and agreed to use a once a day interval. They had initially wanted a shorter interval but decided it wasn't necessary.
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Read the entire article here...
Troubleshooting Trigger Notifications for Missing Users on ControlUp Academy
A user asked for assistance regarding trigger notification for a user who is not showing up. Another user suggested adding the account into the security policy section, specifically the CU admins role. It was also mentioned that the user must run the console and sign up in order to have an account on ControlUp Academy. To send emails to users who are not on the list or in a distribution, SMTP should be used. Landon provided the assistance.
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Read the entire article here...
How to Monitor Free Space on All Drives in ControlUp?
A user asked about monitoring free space on all drives, not just the system one. Another user suggested using an advanced trigger with a filter for less than a certain value for free space. The discussion continues with examples and explanations on how to set this up in the ControlUp console.
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Read the entire article here...
Using ControlUp Products to Report Remote Employees’ Network Issues
An employee asked for advice on how to report network issues for remote employees, and a colleague suggested using ControlUp products to gather data and find specific users for further analysis. The product, compatible with RemoteDX plugin, offers metrics such as LAN Latency and WiFi Signal, which provide insights into network problems.
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Read the entire article here...
Resolving Duplicate Email Alerts in ControlUp 8.8 On-prem Using Trigger Monitors
A user was experiencing duplicate email alerts and asked for help in setting up a trigger email alert from one monitor only. Another user suggested checking the frequency at which the trigger runs and contacting support for further assistance, including sending a screenshot of the trigger settings. The user was advised to create logs for support to review. The feature being discussed can be found in ControlUp 8.8 On-prem.
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Read the entire article here...
Creating ControlUp Triggers for Specific Applications
A user was seeking advice on creating a ControlUp trigger specific to a particular application only used by a small user group. They wanted to check if a user was assigned the application before running the trigger, without embedding the check in the script itself. However, it was mentioned that ControlUp triggers can only be associated with a single object type, so a script may need to be used to achieve this. Alternative methods were also suggested.
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Read the entire article here...