VDI Related Training & Support Archives
VDI training and support-related archives from inside the ControlUp Community on Slack.
Did You Know? ControlUp Remote DX Can Instantly Reveal User Latency Mysteries!
Troubleshooting Remote Client Score Metrics in ControlUp after updating environment
A user asked about issues with remote client score metrics after updating their ControlUp environment and corresponding agent. A member from the ControlUp team offered a suggestion to check for specific virtual channels and make sure the cuAgentHelper.exe process was running in those sessions. The user was able to resolve the issue based on this advice.
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ControlUp Releases ControlUp for VDI 9.1
Setting Up Alerts for SQL Always On Availability Group Failovers
A user asked for help with setting up an alert for a customer's SQL Always On Availability Group. Suggestions were made to use a PowerShell script or a scheduled trigger using the Edge DX agent. It was eventually resolved with the use of a PowerShell script that runs every 5 minutes and checks event logs for specific event IDs. No incidents are generated due to the potential scale of scheduled triggers.
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Using ControlUp for Application Inventory: Options and Suggestions
A discussion among ControlUp users touched on the use of CU for application inventory purposes. Some suggested exporting the data and generating reports with PowerBI, while others mentioned an option to request CU to build out new canned reports/API calls within DEX reports for VDI and Edge use cases. One member also mentioned plans to improve application usage reporting in the roadmap. Integration of more inventory related reports was also suggested.
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Updates on ControlUp Community Preset & Dashboards Feature Request
A user asked for updates on the Community Preset & Dashboards feature request, with another customer requesting it during a demo. @member and the newly formed CIG (ControlUp Innovation Guild) are working on custom dashboards. Additionally, the user asked for suggestions for widgets on a dashboard.
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The Best Trigger for Removing a File After Boot Up in ControlUp
Multiple ControlUp users discuss the best trigger to use for deleting a specific file shortly after a machine is booted. Suggestions include using a scheduled task or event ID based trigger. The file causing the issue is a OneDriveStandAloneUpdater.exe, which consumes a large amount of cache space when running. The preferred trigger is determined to be a scheduled task set to run a few minutes after machine startup.
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Read the entire article here...