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VDI Related Training & Support Archives

VDI training and support-related archives from inside the ControlUp Community on Slack.


How to Create Toast Notifications in CU VDI using PowerShell and ControlUp

Posted on September 8, 2025

A user is asking for help writing a trigger in CU VDI that alerts users to clean up their D drive. Another user suggests using PowerShell with BurntToast to create toast notifications, but notes that it must be run in the user's session. They provide several methods for doing so, including running in each user's session and creating a scheduled task. Another user suggests writing a script that runs on the monitor instead of the target machine and uses Invoke-CUQuery and Invoke-CUAction to get information and run the toast notification script on the user's session. They note that there are some nuances that need to be figured out and suggest using Get-CUAvailableActions to get the action ID of the toast script. A working example is requested.

Read the entire article here...


How to Run and View Output from PowerShell Scripts on ControlUp for Desktops

Posted on August 22, 2025

A user asked about how to run a PowerShell script and view the output for desktops on ControlUp. Gemini provided a helpful answer, explaining that a script can be created and run through the Scripts section in the ControlUp for Desktops console, with the output appearing in the Device Events log. The user tagged @member for feedback on this process. The steps to create a SIP event script were also provided.

Read the entire article here...


Configuring Triggers for Secure Browse Analysis in ControlUp

Posted on August 20, 2025

A discussion about configuring trigger for a Secure Browse Analysis was mentioned. The option to fire a script after the detection of specific events is currently available for the endpoint agent but not yet for the VDI/DAAS environment. Two ongoing projects, Workflows and the centralized Events feature, aim to simplify this process and will potentially allow for advanced alerts based on the collected data. @member stated that the first phase of the project, Events Management, is currently in beta and will eventually be able to turn incidents based on collections of events. A user expressed interest in trying out this feature after upgrading to the required product version. It was also mentioned that Workflows, although not yet supported, may assist with this issue.

Read the entire article here...


How to Obtain Data on Applications and Processes in ControlUp

Posted on August 18, 2025

A user asked about obtaining data on applications and processes used in a specific deployment in ControlUp. Other users suggested using the App Usage Details or App Trends features, as well as the App Statistics report API. It was mentioned that the API allows for folder filtering and that the VDI view in DEX can also provide this information. However, there is no way to filter by a specific deployment in the App Statistics view.

Read the entire article here...


Troubleshooting High Pagefault Numbers in ControlUp Community

Posted on August 13, 2025

A user asked for help on a high pagefault issue with the process "Micorosft.mashup.container.netFX45.exe" in PowerBI. Another user shared that page faults can occur due to memory being paged out or opening large files. It is important to check memory utilization, interaction with stored files, and user experience indicators. A specific user's issue was discussed and it was found that the page file was not significantly used.

Read the entire article here...


Understanding Data Resolution at Intervals for ControlUp for Desktops / DAAS API Endpoints

Posted on August 8, 2025

A user asked about data resolution at intervals for the CU4VDI/DAAS API endpoints. They assumed the smallest sample would be 3 seconds, but were not sure. Another user clarified that for real-time data, the machine list and details endpoints are available, with a granularity that changes over time. They provided a link to the knowledge base for more information. The company plans to add new API endpoints for non-data pipeline, and potentially to pull real-time metrics in the future. There are also plans to add the ability to run actions from the API. A specific roadmap for these developments is not yet available.

Read the entire article here...


Best Practices for Redundancy in ControlUp Components for VDI Onboarding

Posted on August 7, 2025

A discussion arose about best practices for redundancy of components for new clients onboarded for VDI. It was suggested to deploy at least 2 ControlUp Monitors and dedicated Data Collectors for failover mode, with configuration instructions provided in the relevant EUC / Hypervisors API connection. ControlUp has a sizing guideline for v8.x, found at https://support.controlup.com/docs/sizing-guidelines-for-controlup-v8-x, though it is advised to monitor with ControlUp and scale as needed.

Read the entire article here...


Reporting on Browser URLs in ControlUp for VDI

Posted on July 30, 2025

A discussion about how to report on data captured in the Browser URL column in ControlUp, specifically for CU4VDI. It was suggested to grab session activity data and session details in order to access the URL information. The timeline of foreground URLs is available in the session details data.

Read the entire article here...


Understanding the “Disconnected Machines” Metric in ControlUp

Posted on June 27, 2025

A user asked for clarification on the "Disconnected Machines" metric in ControlUp, which refers to machines that were added to the configuration but are currently disconnected from the ControlUp agent. Another user shared that the legacy console is only used for configuration and special tasks, and suggested using the VDI real-time area to see which machines are disconnected.

Read the entire article here...


Filtering the Session Activity Report for Remote VDI Users.

Posted on June 18, 2025

A user was trying to filter the Activity Report to show only remote VDI users. They were investigating the OU workaround to get the desired data, and questioned how ControlUp determines which OU to show. It was explained that the user would be in a single OU, which is usually determined by a registry key or AD query. However, ControlUp does not query AD by default to minimize congestion. There was a suggestion to go back to the drawing board.

Read the entire article here...


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