A user was having an issue with their EUC scout configuration and Static MFA pin, and tested it through a browser with no issues. They were going to open a support case, but decided to ask for help in the Slack channel first. Another user suggested stopping the service on the hive and using the "sb-hive.exe debug" command to troubleshoot further.
Read the entire ‘Troubleshooting EUC Scout Configuration and Static MFA Pin’ thread below:
All, having an issue with my EUC scout configuration and using a Static MFA pin. I was able to convince our security team to allow me to test using a static pin. My issue is I get an authentication error, and therefore not getting a list of available applications. I did test the static ping through a browser and that works with no issues. So it seems something in the configuration of the scout might be the issue. I was going to open a case to get some help from support, but figured i would try here first.
Stop the service on the hive and then in a command prompt run "sb-hive.exe debug". When the scout runs it will pop up and actually show the chromium browser doing the logon. You can then watch it to get an idea where its failing.
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