The user was having difficulty inviting a new user on their dex tenant. It was suggested that the user should have access to the ControlUp configuration console. However, it was clarified that this is only needed for the VDI and Daas part. The user was advised to open a support ticket to resolve the issue.
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Multi-Factor Authentication (MFA) Related Archives
Multi-Factor Authentication (MFA) training and support-related archives from inside the ControlUp Community on Slack.
How to Check if a User Accessed an Application such as a VPN in ControlUp
The user asked if it was possible to see if a user had used an application such as a VPN. @member recommended checking stopped processes and authentication logs, then provided a script to check the VPN default gateway. It was suggested that an alert could be set, but the user noted they were looking for a report. An update was provided, detailing how the user found the information they needed by looking at the user's login and logout times and logs. @member was thanked, and Blair was asked to set up a customer testimonial about it.
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Read the entire article here...
How to push a ControlUp custom user action to machines via API call?
Does anyone know if there is a way to push a custom user action to machines via API call? We are running into an issue and we would like to run a user a...
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Read the entire article here...
How to Execute Scripts in ControlUp
The user asked about executing scripts in ControlUp - this can be done with an MFA authenticated token or API Key. Dennis has the Powershell to do this, and Wouter advised combining specific scripts and tags examples to do this. Developer mode was suggested as a helpful trick to learn.
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Read the entire article here...
Does ControlUp Scoutbee’s Support Okta MFA?
A user asked if ControlUp Scoutbee's supports Okta MFA with Netscaler Gateway using the EUC scout. It does not support MFA but can authenticate with Okta. Another user asked if MFA is in use and how it can be bypassed for the user used for testing.
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Read the entire article here...
Using Multi-Factor Authentication (MFA) with ControlUp and Scoutbees
A user asked about using Multi-Factor Authentication(MFA) for Scoutbees with ControlUp, discussing external and internal scouts, static tokens, and options such as TOTP. Phone call verification and SMS-based MFA are both supported, as well as TOTP and static codes. Documentation was described as "clear as mud".
Read the entire article here...
Read the entire article here...