A user who is not an expert in Citrix raised a query about getting the same information from ControlUp as their Citrix support team gets from Citrix Monitor. A column in cu4vdi shows the registered state and there is a community trigger for this. The use of Citrix Cloud should not be an issue for the trigger, as conditions can be added to report only when the machine is powered on, regardless of whether it is DaaS or on-prem.
Read the entire ‘Using ControlUp Triggers for Citrix Monitoring’ thread below:
Hi everyone. Citrix isn’t my area of expertise, but I manage our ControlUp environment. Our Citrix support team often uses Citrix Monitor to identify servers that are unregistered. Can someone help me understand how to get the same information from ControlUp using Triggers, or point me to any documentation that explains it?
one of the columns in cu4vdi is the registered state and we have an out of the box community trigger to handle this
That’s awesome. Let me look into it and have one of our Citrix support experts who use Monitor review how it compares and whether we can move it into ControlUp. That said, we use Citrix Cloud, so I’m not sure if that will cause any issues.
That should not be an issue. In your trigger you could add conditions to only report it if either the machine is powered on. And ignore the shutdown ones.
But yes that’s customizable and does not matter if it’s DaaS on onprem .
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