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ControlUp Community Training & Support Archives

All training and support-related archives from inside the ControlUp Community on Slack.

Error “The target folder does not exist” Under EUC Environment in ControlUp

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A user had an issue with setting a trigger for a target folder in a delivery group under the EUC Environment - the EUC was connected and visible, but saving the trigger returned the error that the target folder doesn't exist. After troubleshooting with other members, closing the console and removing the ControlUp profile from Roaming App Data was suggested as a solution.

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Sivan’s “Did You Know”: How to Set Up Triggers in ControlUp Real-Time Console

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This week's "Did you know" explains how to set up Triggers in ControlUp, like using 'Add collections' instead of round brackets when writing a query such as 'idletime >= 10 days AND (state=disconnected OR state=Idle)'. More information about setting up Triggers can be found at https://support.controlup.com/docs/setting-up-triggers?highlight=add%20collection. After sharing this information with a customer, they expressed a positive response.

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Determining Language in ControlUp Realtime DX

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The question was asked about how the language is determined in ControlUp Realtime DX. It was observed that the console inherits its locale according to the culture set in the environment where it is started, with examples provided on how to do so in PowerShell. It was noted that the calendar used is in Irish due to the setting of ga-IE, but that the administrator needs to set the culture to en-IE for an English calendar. This is because the DateTimePicker takes its language and formatting settings from the system's regional and language settings.

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Targeting ControlUp Edge DX Alerts to Specific Devices

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A user asked about targeting specific devices for a ControlUp Edge DX alert, and Landon recommended using an environment variable in a script to make sure it only runs on certain devices. The user then clarifies their question to also include checking for WiFi strength, which can’t be done with a script but will have to be done manually. They thanked Landon for looking into it. The referenced support article can be found at https://support.controlup.com/docs/scripting-guide#targeting-a-script-at-a-specific-device.

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Tips for Setting Up Outlook Search with FSLogix in ControlUp

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After an interesting webinar about ControlUp/FSLogix, an user asked if Office Containers in combination with Citrix UPM would be ok for setting up Outlook search with FSLogix. They were told to disable FSLogix RoamSearch for both Profile Container and Office Containers and make sure that Search Indexing are properly configured, as some EUC solutions modify these settings on installation. Additional advice was given to check Citrix policies. The user is setting up 3 tests environments to test the different solutions.

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Finding Actual Size of FSLogix Profile .vhd in ControlUp

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The user asked for a way to get the actual size of their FSlogix profile .vhd in ControlUp since disk metrics in Solve use values from Windows or FSlogix logs. Four scripts in the realtime console may have the relevant info and the "Current Size" column can display the size of the VHDX. It was then suggested to watch a webinar from yesterday and a blog which talks about the VHDX size. The Show FSLogix mounted container details SBA can show the "VHD Actual Size (MB)" field which displays the size of the VHD from the share.

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