This discussion addressed whether ControlUP keeps a log of user input delay. It was suggested to use the Monitor PS cmdlets Export-CUQuery to query the Sessions table and Field UserInputDelay. An example was given on how to refresh this table every two seconds for a duration of 200 seconds using Invoke-CUQuery and Export-Csv.
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ControlUp Community Training & Support Archives
All training and support-related archives from inside the ControlUp Community on Slack.
How to remotely query the registry of machine using a ControlUp Script Action?
It is possible to query the registry of a machine using a Script action, however the user was getting 'access denied' errors. If the computer runs the CU agent, it might be easier to run the script there instead of remotely. It was suggested that PS remote needs to be enabled for Invoke-Commands. 8.8 release will allow users to see the value for VHDLocations as a column in console and Solve as part of the FSLogix integration.
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Read the entire article here...
Is There a Limitation on Filters in ControlUp Solve?
The user asked if the filters were limited to 5, and it was suggested that triggers could be used to watch 10 users in real-time. Another response offered an alternative, recommending using the search feature with | in between the names in the console. It appears that there is no known limitation here.
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Read the entire article here...
How to Configure the Firewall for ControlUp Remote DX and IGEL Devices
A user asked if port 40705 needed to be opened between monitors and IGEL devices for Remote DX. It was suggested that no firewall rules were necessary, and the user was given the steps to deploy the Remote DX plugin and configure the virtual channel in order to view Remote DX metrics. It was also suggested for the user to test on a laptop/PC. The user then asked for the cuepux_srv_dll which was not immediately found.
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Read the entire article here...
Tackling Peak User Input Delay (secs) with ControlUp
Trentent gave advice seeking to identify why application performance on physical machines had a peak user input delay up to 15 seconds - the default trigger priority boost for processes has a threshold of 300ms. Edge DX was installed and CPU spikes were not observed. It was fixed in the Beta 2 for Windows and can be due to any number of causes such as latency with proxies and disk issues. User input delay can be inspected with the newest agent.
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Read the entire article here...
Trouble Adding Host to ControlUp Console
A user had trouble adding a host in the Console, receiving the error "The RPC server is unavailable". Suggestions included checking all necessary firewall ports were open and unchecking the 'Deploy agent automatically' setting in the agent settings, which solved the issue. It is advised that the latest version of .Net Framework (4.8) is installed to ensure compatibility. The latest On-prem version of ControlUp available is 8.7.0.24.
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Read the entire article here...
Is there a Logout Duration Script like the Logon Duration Script in ControlUp?
We all appreciate the Analyze logon duration script, but is there an equivalent for logout duration?
Thanks in advance, cheers
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Read the entire article here...
Tracking Stress Levels of Delivery Groups in ControlUp
A user asked about a metric that would help track stress levels of delivery groups for computers, but they couldn't find anything similar under folders. Another user suggested that the load was determined by the number of sessions the server can handle. The user thanked the other user for their insight and mentioned their drive with page file and RAM cache can only host 7-11 users on different sites.
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Read the entire article here...
Error 94 in FSLogix Log Parser Script
Users were having issues with the FSLogix log parsing script, showing an error in line 94. It was found that changing the line to include a '+' would solve the issue, which @member then confirmed. The update has been pushed to production, and the issue is now resolved.
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Read the entire article here...
Troubleshooting Greyed Out Hosts and Datastores in ControlUp On-Premise Trial Version
A user asked about greyed out hosts and datastores in a trial version of ControlUp on-premise. After asking questions, it was discovered that the service account for the SQL DB had misconfigured and expired. After being fixed, the user was able to drill down and up again.
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Read the entire article here...