The team discussed setting up a daily workflow at 9am on ControlUp, and tested the settings to make sure it would run correctly. One member had already set up an hourly schedule and would update their schedule accordingly.
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ControlUp Community Training & Support Archives
All training and support-related archives from inside the ControlUp Community on Slack.
Troubleshooting a Flow in ControlUp
A user is trying to build a flow in ControlUp that will check device uptime and run a script on devices over 8 days old. They are encountering an issue where the flow only tags one device at a time and does not loop. Other users suggest checking the logs and possibly sharing the workflow for further assistance. The user plans to share the workflow in a DM in the morning.
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Read the entire article here...
Can You Hide the White Box During Remote Shadow Sessions on ControlUp?
A user asked if it is possible to hide the white box during Remote Shadow sessions without notifying colleagues. Others in the discussion found it amusing and confirmed that it is not possible to disable the white box feature. Conflicting it would not be possible for most companies to have this feature removed. It was mentioned that there is no configuration to disable the feature.
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Read the entire article here...
Building Dashboards for Organization WiFi Information
There was a discussion about creating a dashboard for organization WiFi information. The dashboard includes an OS breakdown, devices connected to the SSID, devices with the lowest WiFi signal, and now they also want to show latency and devices with the highest latency. One user shared their dashboard and another user said they loved it and made a copy to change the filters for their organization's SSID. The first user said they would add some of their own data to the other user's dashboard. However, the first user's dashboard didn't save after some changes were made.
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Read the entire article here...
RemoteDX Ping Issue with Citrix Workspace URL
The users were discussing an issue with RemoteDX - not all computers are affected and there is a possibility that ping may be disabled in the environment. Some machines are able to ping while others are not, except for the value given when initially set up to ping the Citrix Cloud Workspace URL.
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Read the entire article here...
Troubleshooting Alerts for Visited Web Domains in ControlUp
A user is having trouble creating an alert for visited web domains using the 'contains' operator in the URL_domains data folder. They are seeking assistance from other members who have experience with this issue.
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Read the entire article here...
Understanding “match” and “term” Operators in Elastic Search
A user requested assistance with using the dal query to get a specific data index for a particular service on a given device. Another user explained the differences between "match" and "term" operators and how to use them in Elastic Search queries. The requested help was provided.
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Read the entire article here...
Monitoring VDI Connection Failures in Horizon with ControlUp
There is a discussion about a customer's requirement for getting alerts if a user fails to connect to VDI due to no availability. It is mentioned that there is a metric for available machines on the pool level, but it is not specific to individual users. It is suggested that these alerts could be seen in ControlUp reports. The platform in question is Horizon.
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Read the entire article here...
Understanding Variables in ControlUp Workflows
Members of ControlUp discussed the use of workflows, templates, and importing libraries for automation. One user wanted clarification on how variables work, specifically how to access data generated by other nodes. Another user shared an example using the {{Start.event.associated_id}} variable. They also mentioned the ability to use data from multiple nodes, such as the start node and the List Devices node.
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Read the entire article here...
Collaboration and Suggestions for ControlUp Workflow Scripts
Some users expressed appreciation for recent changes to ControlUp Workflows, and asked where to find a script for Grant Temporary Device Admin Access. @member stated they have the script, and @member offered to review it. They also mentioned an issue with removing a scheduled task, and suggested using a scheduled task in the Workflow instead. The script is given at the end of the input.
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Read the entire article here...