ControlUp Community

Connect, Learn, and Grow

ControlUp Workflows

Using Workflows for Different Scenarios: Questions and Discussions on ControlUp Slack Channel

Posted on

A user has questions about workflows and how they can be used for different scenarios. They asked about accessing data from the 'List devices' node, filtering data from strings, and querying data using elastic search. Another user suggested setting up a call with one of their team members for assistance. It was mentioned that ControlUp is working on addressing the limitation of only having 39 out of 222 fields available from the _devices index. The user also asked for clarification on parsing data from a structured array. A member of the ControlUp team explained that OS disk configuration is a string encoded JSON value and will need to be parsed. The discussion can be found at https://cuacademy.controlup.com/.

Read the entire article here...

Configuring Triggers for Secure Browse Analysis in ControlUp

Posted on

A discussion about configuring trigger for a Secure Browse Analysis was mentioned. The option to fire a script after the detection of specific events is currently available for the endpoint agent but not yet for the VDI/DAAS environment. Two ongoing projects, Workflows and the centralized Events feature, aim to simplify this process and will potentially allow for advanced alerts based on the collected data. @member stated that the first phase of the project, Events Management, is currently in beta and will eventually be able to turn incidents based on collections of events. A user expressed interest in trying out this feature after upgrading to the required product version. It was also mentioned that Workflows, although not yet supported, may assist with this issue.

Read the entire article here...

Understanding Data Resolution at Intervals for ControlUp for Desktops / DAAS API Endpoints

Posted on

A user asked about data resolution at intervals for the CU4VDI/DAAS API endpoints. They assumed the smallest sample would be 3 seconds, but were not sure. Another user clarified that for real-time data, the machine list and details endpoints are available, with a granularity that changes over time. They provided a link to the knowledge base for more information. The company plans to add new API endpoints for non-data pipeline, and potentially to pull real-time metrics in the future. There are also plans to add the ability to run actions from the API. A specific roadmap for these developments is not yet available.

Read the entire article here...

Troubleshooting Template Use in ControlUp

Posted on

A member asked for help with using a template, specifically using synthetic alerts and API-initiated flows which pass on parameters. They were referred to a video for more details, but when implementing the steps, it wasn't working. After troubleshooting, they realized they were using the wrong API Key. Attachments were included for reference.

Read the entire article here...

Using Device ID in ControlUp Workflows

Posted on

A user asked about the format used for Device ID. Another user suggested using the "associated_id" field and provided instructions on how to use it in subsequent nodes. They also mentioned using "{{Start.event.associated_id}}" in the Device ID field and mentioned it can be applied to any field that uses a Device ID. Another user tested this with Device Performance and confirmed it works. There was some confusion about the input array not showing the value, but others confirmed it works with associated_id.

Read the entire article here...

How to Set Up ControlUp Alerts to Post into a Google Chat Space

Posted on

A user is asking for help setting up ControlUp alerts to post into a Google Chat Space using webhooks. The issue seems to be on Google's side, as the alerts successfully trigger when tested on an external site. Suggestions for workaround or solutions are given, such as using ControlUp Workflows. Examples and instructions on how to format the HTTP POST within a ControlUp Workflow are provided. The user is able to successfully get it working with Workflows, but is still investigating what type of variables are supported to make the message more meaningful.

Read the entire article here...

Troubleshooting Certificate Expiration Checks with HTTP/S Scout on ControlUp v1233

Posted on

Some users were having issues with using Sscoutbees (HTTP/S Scout) to check certificate expiration on web servers - specifically, it was missing revoked certificates. A potential solution to this issue was suggested by another user, who asked for more details on the output of Scoutbees and whether there may be potential to set up an alert on it. There were also mentions of potential issues after upgrading to v1233 and using predefined Hives or custom Hives. This discussion took place within ControlUp.

Read the entire article here...