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Introducing Global DEX Findings by ControlUp

Posted on January 29, 2026

Over the past several months, we’ve been using ControlUp’s global, anonymized telemetry to look for real patterns—crash surges, unstable binaries, regressions tied to specific builds, and behavior that only becomes obvious when you zoom out beyond a single environment. Not alerts. Not anecdotes. Actual signals that repeat across many customers.

Up to now, this work has been posted here as an announcement and a bit on social media, and it just felt like now is the right time to make it official and give it a proper home, as we will be sharing more as we find them.

So today, I’m happy to share with you the Global DEX Findings by ControlUp

This is where we’ll publish the findings we surface as we find them:

  • Application crash spikes
  • Unstable components or modules
  • Version-specific regressions
  • Early indicators of broader stability problems

All based on ControlUp’s anonymized global telemetry. No guessing. No one-off edge cases. These are the kinds of issues that often show up before vendors document them publicly.

This came directly out of the same questions we ask all the time in this community:

“Is this just us, or is everyone seeing this?”

We also identified a new finding today: Citrix Workspace App for Windows (Citrix DesktopViewer, App.exe) v25.11 crashes are linked to SessionCapture.dll and CoreCLR.dll. It’s a great example of why this exists: it shows clear cross-environment impact, but so far, there’s very little official guidance available.

That said, I will keep my ramblings to a minimum and invite you to view our latest findings and to visit the new Global DEX Findings pages:

  • Global DEX Findings (all findings)
  • Latest finding (NEW)

Categories: Blog, ControlUp Scripts & Triggers
Topics: Automation & Alerting, Citrix, Microsoft Windows, Unified Communications, Zoom

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