A user asked about a potential issue with Citrix Workspace App upgrade to version 2311 causing end-user launch failures. They mention a specific problem with clients that have the Remote DX Plugin installed and a known issue with custom virtual channels. Other users chimed in with their own experiences and suggested switching back to version 2309.1 as 2311 has been pulled by Citrix. The original article can be found at https://support.citrix.com/article/CTX587626/workspace-app-upgrade-to-version-2311-causing-end-user-launch-failures
Read the entire ‘Potential issue with Citrix Workspace App 2311 upgrade causing launch failures’ thread below:
Is anyone having that issue on clients with installed Remote DX Plugin? As far as I know, Remote DX uses a custom virtual channel and in that CTX known issue description is written: "In environment where custom VC like Zoom, Webex are installed." In our environment it seems like a correlation.
Hi Claudio,
oddly I have "some" customers reporting issues but in my case its working a treat…
Anyways, Citrix pulled CWAfW 2311 so better option would be to switch back to 2309.1
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