A user encountered a problem with a scheduled trigger in ControlUp. They questioned why it executed multiple times and needed advice regarding filtering, as well as the possibility of a timeframe limit. Another user suggested checking if the monitors were all running on time and taking timezones into account.
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Automation & Alerting Related Training & Support Archives
Automation & Alerting training and support-related archives from inside the ControlUp Community on Slack.
Changes in Dex_Score Alerting for Devices in ControlUp
A member of ControlUp inquiries about a change in the alerting for dex_score, as they have been receiving false alarms recently. After further discussion, it is revealed that the device_score is calculated differently and is not stored in any index. The device_status index does include a field for dex_score, but it is used for the Employee Centric Dashboard.
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Read the entire article here...
ControlUp Rebranding and Monitoring Capabilities for Web Servers
There was a discussion regarding ControlUp's rebranding and monitoring capabilities for web servers. A user asked if the platform has the ability to monitor web servers, graph dependencies, and provide real-time alerts. Another user clarified that while ControlUp does offer synthetic testing for front end connectivity and multi-step flows, it does not offer server back end implemented RUM for web server monitoring. The user mentioned a feature called "dependencies" and another user noted that Scout Bees has a site load test that breaks down page load times and highlights potential issues.
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Read the entire article here...
Episode #10 – Conversation with Yoni Avital, ControlUp Co-founder & COO
Join us in Episode #10 of ControlUp Community Radio, where your host, Douglas Brown, welcomes Yoni Avital, the Co-founder and COO of ControlUp. Yoni and Douglas discuss the exciting changes at ControlUp, the evolving DEX market, and innovations on the horizon.
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Read the entire article here...
ControlUp Academy Alert Policy and Scoutbees’ 60 Minute Cap on Test Frequency Explained
A user asked if it was possible to expand the alert policy from scoutbees to one day instead of the capped 60 minute setting. Another user, Joel, explained that this was not possible as it goes against the proactive nature of the synthetic testing, which aims to provide alerts for potential availability issues. @member requested more information about their specific use case, which involved setting up email alerts for expiring SSL certificates. Joel suggested options such as increasing the "subsequent tests" value or checking the "Do not send a notification" option to prevent excessive notifications.
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Read the entire article here...
How to Create a Trigger Alert for VMware Disabled Pools in ControlUp?
A user asked about creating a trigger alert for VMware disabled pools. They are wondering if it is possible to exclude specific pools from the check. A colleague responded that it is possible using the filter editor and suggested a few options, including using regex, wild cards, exporting and editing the JSON, and using cmdlets to interact with triggers. They also suggested contacting them for a call to discuss options. The cmdlet for building a filternode layout is provided as an example.
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Read the entire article here...
Using “Overwrite existing data” in ControlUp – Documentation Error and Recommended Interval for Pending Reboots
A user had a question about using the "Overwrite existing data" feature in ControlUp. After checking internally, it was discovered that the documentation was incorrect and the feature is not available for short/long interval triggers. The team recommended using a once a day interval instead and asked for more details on the user's use case. The user mentioned it was for handling pending reboots and agreed to use a once a day interval. They had initially wanted a shorter interval but decided it wasn't necessary.
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Read the entire article here...
Creating Alerts for Microsoft Applications in ControlUp
A user asked how to create an alert for various Microsoft applications using the "Top process by application crashes" report. The solution involves using the win_event_log table and setting event_level to 2. Additionally, the text should use "contain" instead of "equals."
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Read the entire article here...
How to Monitor Free Space on All Drives in ControlUp?
A user asked about monitoring free space on all drives, not just the system one. Another user suggested using an advanced trigger with a filter for less than a certain value for free space. The discussion continues with examples and explanations on how to set this up in the ControlUp console.
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Read the entire article here...
Using ControlUp Products to Report Remote Employees’ Network Issues
An employee asked for advice on how to report network issues for remote employees, and a colleague suggested using ControlUp products to gather data and find specific users for further analysis. The product, compatible with RemoteDX plugin, offers metrics such as LAN Latency and WiFi Signal, which provide insights into network problems.
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Read the entire article here...