A user asked about creating a trigger alert for VMware disabled pools. They are wondering if it is possible to exclude specific pools from the check. A colleague responded that it is possible using the filter editor and suggested a few options, including using regex, wild cards, exporting and editing the JSON, and using cmdlets to interact with triggers. They also suggested contacting them for a call to discuss options. The cmdlet for building a filternode layout is provided as an example.
Read the entire article here...
Automation & Alerting Related Training & Support Archives
Automation & Alerting training and support-related archives from inside the ControlUp Community on Slack.
Using “Overwrite existing data” in ControlUp – Documentation Error and Recommended Interval for Pending Reboots
A user had a question about using the "Overwrite existing data" feature in ControlUp. After checking internally, it was discovered that the documentation was incorrect and the feature is not available for short/long interval triggers. The team recommended using a once a day interval instead and asked for more details on the user's use case. The user mentioned it was for handling pending reboots and agreed to use a once a day interval. They had initially wanted a shorter interval but decided it wasn't necessary.
Read the entire article here...
Read the entire article here...
Creating Alerts for Microsoft Applications in ControlUp
A user asked how to create an alert for various Microsoft applications using the "Top process by application crashes" report. The solution involves using the win_event_log table and setting event_level to 2. Additionally, the text should use "contain" instead of "equals."
Read the entire article here...
Read the entire article here...
How to Monitor Free Space on All Drives in ControlUp?
A user asked about monitoring free space on all drives, not just the system one. Another user suggested using an advanced trigger with a filter for less than a certain value for free space. The discussion continues with examples and explanations on how to set this up in the ControlUp console.
Read the entire article here...
Read the entire article here...
Using ControlUp Products to Report Remote Employees’ Network Issues
An employee asked for advice on how to report network issues for remote employees, and a colleague suggested using ControlUp products to gather data and find specific users for further analysis. The product, compatible with RemoteDX plugin, offers metrics such as LAN Latency and WiFi Signal, which provide insights into network problems.
Read the entire article here...
Read the entire article here...
Resolving Duplicate Email Alerts in ControlUp 8.8 On-prem Using Trigger Monitors
A user was experiencing duplicate email alerts and asked for help in setting up a trigger email alert from one monitor only. Another user suggested checking the frequency at which the trigger runs and contacting support for further assistance, including sending a screenshot of the trigger settings. The user was advised to create logs for support to review. The feature being discussed can be found in ControlUp 8.8 On-prem.
Read the entire article here...
Read the entire article here...
Creating ControlUp Triggers for Specific Applications
A user was seeking advice on creating a ControlUp trigger specific to a particular application only used by a small user group. They wanted to check if a user was assigned the application before running the trigger, without embedding the check in the script itself. However, it was mentioned that ControlUp triggers can only be associated with a single object type, so a script may need to be used to achieve this. Alternative methods were also suggested.
Read the entire article here...
Read the entire article here...
How to Use Triggers in ControlUp
A user requested assistance with a possible task that may not be achievable with the given triggers. The response indicated that cross-table triggers are not available, and a scheduled script may be necessary to complete the task.
Read the entire article here...
Read the entire article here...
Updating Triggers in the Incidents Tab
A user asked about the frequency of trigger updates in the Incidents tab. Another user mentioned that they should be instant, but it may take a few minutes and a refresh. The Incidents tab is known to be slow.
Read the entire article here...
Read the entire article here...
Troubleshooting App Crashes on Windows 11 Devices
Users discussed issues with MS Teams, Edge, and Chrome crashing on Windows 11 devices. The event log showed a Fault bucket event without a corresponding 1000 event, indicating a possible app vendor issue. The ControlUp team has alerted Microsoft and is working to find a solution. The team has also created an alert for the 1001 event, but it does not provide helpful information for resolving the problems.
Read the entire article here...
Read the entire article here...