A user was working on a trigger to alert them once a threshold of Citrix Servers in a folder was broken. It was suggested to use folder metrics, with the user confirming they understood that an unchecked state meant it would need to exit and re-enter that state. They were also advised to restart their monitors and check values with the console before building a trigger.
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Automation & Alerting Related Training & Support Archives
Automation & Alerting training and support-related archives from inside the ControlUp Community on Slack.
Looking for Script to check a device’s Event viewer for why a device will blue screen or BSOD
A user asked if anyone had a script to check the device Event Viewer for why a device will blue screen or BSOD. Wouter replied that although complicated, tools for BSOD Analysis may be found through a simple online search. Dennis mentioned that Windows Error Reporting (WER) may be used as a source of data, also providing a screenshot of a proof of concept script as an example. Eugene asked for clarification on whether or not a workflow can be created for alerts on BSODs.
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Read the entire article here...
Using Automation to Assign Dynamic Groups in ControlUp
It is currently only possible to automatically assign Dynamic Groups during installation of the Windows Agent, but there may be a similar possibility for Linux using the upcoming IGEL OS12 agent. Alternatively, API calls and scripts can be used to assign dynamic groups. UserVoice item https://controlup.uservoice.com/redirect/suggestions/46944511 has been created for this.
Read the entire article here...
Read the entire article here...
Setting Alerts for Devices in ControlUp
A user asked if anyone has set ups alerts for devices that haven't checked into Solve ControlUp for a certain period of time. They were originally asking for the green section under Devices, but this was clarified to be for the blue section. An example script was shared to access the data, and the user thanked the contributor for the help.
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Read the entire article here...
How do conditions work when configuring alerts in ControlUp?
An user asked about how conditions work when configuring alerts in ControlUp. Answers revealed that all conditions must be met. Order of the conditions does not affect the alert being generated.
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Read the entire article here...
NEW Updates and Enhancements – ControlUp Edge DX & ScoutBees Synthetic Monitoring
More new updates and enhancements for you from the fine folks at ControlUp! We even have some brand-new RTDX scripts available.
Read the entire article here...
Read the entire article here...
New “Group” Feature in ControlUp Script Creation Page Explored
Users were discussing a new "group" feature in script creation that allows them to assign scripts to a role and limit the access users in that role have to certain scripts. There is also the ability to filter in the devices overview and multi select and run scripts against these. The same term "group" is used elsewhere, causing confusion, and @member was asked for input regarding customizing the group name and being able to target scripts against devices in a group or tag.
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Read the entire article here...
Is it Normal for the ‘From State’ on Service Triggers to be Greyed Out?
The user asked about the 'from state' on service triggers being greyed out - it is normal for this to be the case for services.
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Read the entire article here...
Creating an Alert for OneDrive.exe in Windows 10 Desktops
A user asked for help creating an alert for OneDrive.exe stopping in Windows 10 Desktops. The user shared and example and as it was configured, OneDrive would have to stop 5 times in 10 minutes for the trigger to fire. The user appreciated the help.
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Read the entire article here...
Automating a Reboot with Two Triggers in ControlUp
A user was looking for a way to reboot a server after an Event Viewer error had triggered maintenance mode and logged out all users. It was suggested to use two triggers - the first would put the server into maintenance mode and set a registry key, and the second would check the registry key and if it was present, reboot the server. The use of a PowerShell script was offered to create the registry key in the first trigger. To ensure that only servers with the 1005 error code were rebooted, the registry key would need to be checked.
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Read the entire article here...

