ControlUp Community

Connect, Learn, and Grow

Automation & Alerting Related Training & Support Archives

Automation & Alerting training and support-related archives from inside the ControlUp Community on Slack.

Report on Reconnecting CVAD Sessions Longer Than 2 Hours

Posted on

The users discuss ways to get a report on CVAD sessions that reconnect after 2 hours of disconnect time. One suggestion is to create a trigger on idle time and another is to use the session activity reports for more specific information. However, the reporting process may be slow in larger environments. Resource usage information is also shared.

Read the entire article here...

Troubleshooting a ControlUp Alert in Edge DX

Posted on

A user noticed a change in the way a specific alert in ControlUp works, and was unsure of which computers were triggering the alert. Another user shared a script they had made to gather data, which may be helpful in this situation. Suggestions were made, such as adjusting the retrigger delay and modifying the time window, but the issue remains unresolved. The thread also includes code for a script that may assist with gathering data.

Read the entire article here...

Creating an Alert for Windows 11 Upgrades Using SCCM and Event Logs

Posted on

The members of the ControlUp community discussed creating an alert for when users upgrade to Windows 11, and potential methods to determine this information. There was talk of using SCCM for confirmation, querying event logs, and even using a custom script that was shared in the text. The script was described as an experiment that the user can share if others are interested.

Read the entire article here...

Troubleshooting ControlUp Scheduled Triggers

Posted on

A user encountered a problem with a scheduled trigger in ControlUp. They questioned why it executed multiple times and needed advice regarding filtering, as well as the possibility of a timeframe limit. Another user suggested checking if the monitors were all running on time and taking timezones into account.

Read the entire article here...

Changes in Dex_Score Alerting for Devices in ControlUp

Posted on

A member of ControlUp inquiries about a change in the alerting for dex_score, as they have been receiving false alarms recently. After further discussion, it is revealed that the device_score is calculated differently and is not stored in any index. The device_status index does include a field for dex_score, but it is used for the Employee Centric Dashboard.

Read the entire article here...

ControlUp Rebranding and Monitoring Capabilities for Web Servers

Posted on

There was a discussion regarding ControlUp's rebranding and monitoring capabilities for web servers. A user asked if the platform has the ability to monitor web servers, graph dependencies, and provide real-time alerts. Another user clarified that while ControlUp does offer synthetic testing for front end connectivity and multi-step flows, it does not offer server back end implemented RUM for web server monitoring. The user mentioned a feature called "dependencies" and another user noted that Scout Bees has a site load test that breaks down page load times and highlights potential issues.

Read the entire article here...

ControlUp Academy Alert Policy and Scoutbees’ 60 Minute Cap on Test Frequency Explained

Posted on

A user asked if it was possible to expand the alert policy from scoutbees to one day instead of the capped 60 minute setting. Another user, Joel, explained that this was not possible as it goes against the proactive nature of the synthetic testing, which aims to provide alerts for potential availability issues. @member requested more information about their specific use case, which involved setting up email alerts for expiring SSL certificates. Joel suggested options such as increasing the "subsequent tests" value or checking the "Do not send a notification" option to prevent excessive notifications.

Read the entire article here...