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Automation & Alerting Related Training & Support Archives

Automation & Alerting training and support-related archives from inside the ControlUp Community on Slack.


How to Set Up ControlUp Alerts to Post into a Google Chat Space

Posted on August 4, 2025

A user is asking for help setting up ControlUp alerts to post into a Google Chat Space using webhooks. The issue seems to be on Google's side, as the alerts successfully trigger when tested on an external site. Suggestions for workaround or solutions are given, such as using ControlUp Workflows. Examples and instructions on how to format the HTTP POST within a ControlUp Workflow are provided. The user is able to successfully get it working with Workflows, but is still investigating what type of variables are supported to make the message more meaningful.

Read the entire article here...


Automating Session Host Rotation in ControlUp for an On-Premises RDS Environment

Posted on August 4, 2025

A discussion about automating and monitoring Session Hosts in ControlUp for an on-premises RDS environment. The conversation touches on using custom scripts, tags, and the ControlUp console to streamline the process. The prototype for this solution will be shared with a team member later.

Read the entire article here...


Tracking Fired Alerts in ControlUp Console

Posted on July 31, 2025

A question was asked about finding a dashboard or view in the ControlUp console that displays all fired alerts. It was suggested to click on "Devices" and then go to the "Overview" section where the alerts can be found under the "Alerts" tab. A user thanked the community for their help and joked about getting paid to ask the question. The ControlUp Community Slack channel was also mentioned.

Read the entire article here...


Setting Up Alerts for Specific Endpoints in ControlUp

Posted on July 31, 2025

A user asked how to set up alerts for specific endpoints based on tags or other criteria. Another user suggested that it depends on the type of alert and explained that groups and tags are only present in certain indices. If the desired data is not in the correct index, filtering based on tags or groups may not be possible.

Read the entire article here...


How to Set Up Desktop Alerts for Specific Event IDs in ControlUp

Posted on July 30, 2025

A user in a ControlUp proof of concept asked for help confirming their setup of desktop alerts for specific event IDs. Other users suggested using double pipes between the event IDs and creating separate alerts.

Read the entire article here...


Troubleshooting Certificate Expiration Checks with HTTP/S Scout on ControlUp v1233

Posted on July 28, 2025

Some users were having issues with using Sscoutbees (HTTP/S Scout) to check certificate expiration on web servers - specifically, it was missing revoked certificates. A potential solution to this issue was suggested by another user, who asked for more details on the output of Scoutbees and whether there may be potential to set up an alert on it. There were also mentions of potential issues after upgrading to v1233 and using predefined Hives or custom Hives. This discussion took place within ControlUp.

Read the entire article here...


Troubleshooting a Trigger for CVAD Desktops

Posted on July 15, 2025

A user was having issues with a trigger for CVAD desktops dropping below a certain threshold not working. Suggestions were made to not use the "from" option in the trigger and to test just the "to" statement. The "from" option can be useful in specific cases but may be overkill in this situation.

Read the entire article here...


Triggering Hardware Driver Updates on PC After Windows 11 Update

Posted on July 11, 2025

A question was asked about triggering hardware driver updates on a PC after a Windows 11 update. The suggestion was made to use a CU4D Alert to run a script action for specific drivers. A user shared a script from the library that checks for hardware device problems, but it was found that "driver out of date" is not considered an error. It was noted that Windows update may not automatically scan for updated device drivers.

Read the entire article here...


Monitoring Free Space on the “C” Drive with ControlUp Tools

Posted on July 4, 2025

Users discuss ways to see and monitor free space on the "C" Drive specifically. One suggests checking the hardware report in reports and expanding drive information, but another points out that this does not provide the necessary information for creating an email alert. The group considers using custom tools such as "tree size" or the Disk Monitor to address this issue.

Read the entire article here...


How to Set Up Fail-safe Actions with ControlUp Triggers

Posted on June 27, 2025

Users discussed options to set up a trigger to run an action and if that action fails, run a different one. The ControlUp trigger packs include a trigger that alerts when machines go unregistered, followed by a script action to reboot the machine. Members suggested creating two triggers or using Invoke-cuaction to programmatically run actions and determine if a VM needs to be rebooted. The support document containing more information is available at https://support.controlup.com/docs/trigger-packs?highlight=triggers#citrix

Read the entire article here...


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