A user asked why some EUC environment servers in the ControlUp console had their IP address visible while others did not. It was explained that those with an agent installed had their IP addresses pulled directly from the agent, while "agentless" machines that were powered on get the IP address field from vCenter. To view the IP addresses of the ones with agents, the user was recommended to use "Solve" and add the field there.
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Citrix Related Training & Support Archives
Citrix training and support-related archives from inside the ControlUp Community on Slack.
Investigating Performance Issues in Citrix VDI with NVIDIA GRID GPU
A user reported strange performance differences between identical Citrix VDI machines with NVIDIA GRID GPU configured, all started from the same master. Though NVIDIA licensing and configuration was OK, some machines did not show a GPU in use. Other users suggested checking the ControlUp Agent delayed start setting and switching between native Microsoft APIs and NVIDIA metrics (https://support.controlup.com/docs/gpu-monitoring-with-controlup?highlight=gpu). They also recommended looking at known issues. The customer planned to investigate the issue further the next day.
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Read the entire article here...
NEW ControlUp Edge DX and Scoutbees Features, Updates, Fixes, and Scripts Released!
ControlUp is thrilled to announce new and exciting features, updates, fixes, and scripts have been released for ControlUp Edge DX and Scoutbees.
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Read the entire article here...
Is it Possible to Track Certificate Expiry with ControlUp?
A user asked if Controlup could track certificate expiry on storefront servers, as is done for ADC (trigger). A PowerShell script fired via a scheduled trigger can be used to alert before cert expiry, but Landon's smarter approach via scoutbees in ScoutBees can also be used. More information can be found in ScoutBees.
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Read the entire article here...
Performance Monitor Counters – An Overview
@member shared insight into various Performance Monitor Counters, such as CPU Queue Length, Disk Queue Length, Open Handles, Context Switches, and Peak User Input Delay. These metrics measure capacity, thread waiting to be executed, open file handles, rate of context switches, and maximum delay experienced by user input, respectively. Information on these metrics can be found in Microsoft documents (https://systemcenter.wiki/) and a blog post by ControlUp (https://www.controlup.com/resources/blog/).
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Read the entire article here...
Reducing Login Times with ControlUp
A discussion was had on reducing login times using Citrix Profile Management, group policies and folder redirection. AppX Load Packages and App/Desktop Icon clicked until ICA File Downloaded are taking up significant time. Server OS machines have faster AppX package loads than Client OS machines, indicating the possibility of using Server VDI. More information can be found in the ControlUp blog post at https://www.controlup.com/resources/blog/entry/logon-duration-research-appx-packages/.
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Read the entire article here...
Can ControlUp Console Show Applications from App Groups?
Users asked if the ControlUp console can show applications from app groups - this is currently not supported, but applications can be seen holistically. A new User Voice idea has been added to measure customer interest in this concept, and users can add their vote at http://controlup.uservoice.com/forums/944536/suggestions/47275550.
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Read the entire article here...
Script for CVAD Disconnect Reason Column in ControlUp
A user was looking for a script to get the CVAD disconnect reason column, but couldn't find anything in the script library. Bill suggested that it could be related to session failures - the user then clarified that they were trying to get data from the Citrix API (OData) for the CVAD disconnect reason column and it was not showing any data apart from 'unknown'.
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Read the entire article here...
Creating Toast Notifications With ControlUp Edge DX Scripts
A user asked about creating Toast Notifications with ControlUp's script for Edge DX. After getting an error in the script, they asked for help and received two examples from @member. It was also mentioned that BurntToast, a PowerShell module, could be installed and used with Edge scripts.
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Read the entire article here...
Troubleshooting a Telephony Issue With ControlUp Data
A user asked if it is possible to get granular data from ControlUp to troubleshoot an issue with calls dropping on a telephony system. It was suggested that an alert or script be set up to gather data, however the customer preferred to use Citrix ADM. ControlUp already gives extra details for the Protocol Latency metric such as Min, Max and Avg over a 5-minute interval and users were asked if this was helpful for the issue. The question was left open-ended to determine if more granular data could be made available in the future.
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Read the entire article here...