A user asked if it's possible to generate a daily report of unregistered Citrix VMs from ControlUp. Another user responded that it can easily be exported using the PowerShell module and further detail was provided. Automation is also possible through a scheduled trigger or SBA. A script in the library was mentioned but the first user was recommended to use the new script. Steps for running the script and setting up automation were detailed.
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Citrix Related Training & Support Archives
Citrix training and support-related archives from inside the ControlUp Community on Slack.
ControlUp Community Radio #6 – Day 1 with Simon Townsend, ControlUp Field CTO
Join us in this exciting episode of ControlUp Community Radio, where our host, Douglas Brown, talks with Simon Townsend, the newly appointed Field CTO of ControlUp.
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Read the entire article here...
Closing Remote Sessions Required When Uninstalling Citrix Client
The Citrix client mentioned in the Release Notes page is the Remote DX Plugin. When uninstalling this plugin, all remote sessions (including RDP, ICA, and Virtual Channel) must be closed otherwise the uninstall will be aborted. It is a known issue and it is recommended to close all these sessions before uninstalling. The release notes will be updated soon.
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Read the entire article here...
Auto-Adding Machines to ControlUp
The user asked if there is a way to auto-add machines to ControlUp, with particular focus on Citrix Machine Creation services. The answer is yes - there are sync scripts available to automate the process. In 9.0, this will be built-in. A link to the sync script was provided and the team offered to help with setup.
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Read the entire article here...
ControlUp Community Radio #5 – Conversation with Steve Greenberg, Thin Client Computing
In the fifth episode of the ControlUp Community Radio podcast, we are thrilled to welcome Steve Greenberg, the founder of Thin Client Computing, Citrix CTP Fellow, and creator of the EUC Unplugged conference.
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Read the entire article here...
Gather Drive Type Information with ControlUp Edge DX
This discussion focused on how to use Edge DX to get drive type (SSD, HDD) information into Edge DX in multiple ways. The user initially wanted to see if the laptops they were using had SSDs or HDDs to troubleshoot a performance issue, and instructions were provided for manually and semi-automatically collecting the data. Edge DX also enables the user to create custom reports and set up persistent data collection, and includes a script to collect CPU temperature. The ControlUp Scripting Guide can be found at https://support.controlup.com/docs/scripting-guide.
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Read the entire article here...
Troubleshooting ControlUp Console-Netscaler Connection Issues
A user experienced issues connecting the ControlUp console to their Netscalers - data appeared successfully connected, but it was blank. Suggestions to help resolve included adding extra monitors, checking the data sources, and collecting a log from the ControlUp console. The user is planning to open a support ticket once the holiday break is over.
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Read the entire article here...
Investigating an Error Code in Citrix Broker Service Metric
A discussion was held to determine if an error code meant there was an issue, and it was concluded to reach out to support as the error was likely due to the lack of a metric from the Citrix Broker Service category in the Windows Standard Performance Monitor.
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Read the entire article here...
ControlUp Community Episode #4 – Conversation with Andrew Wood, ControlUp Product Manager
In this dynamic episode of ControlUp Community Radio, host Douglas Brown engages with Andrew Wood, a seasoned EUC industry expert who recently embarked on a new journey as a Product Manager at ControlUp. Their conversation, rich with laughter and insights, delves into a broad spectrum of topics, highlighting Andrew's extensive experience and the evolving landscape of end-user computing (EUC).
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Read the entire article here...
Collectively Improve Current ControlUp Functionalities with UserVoice Feature Request
A user sought the help of other ControlUp Citrix DaaS & ControlUp users in pushing for an improvement with regards to the current functionalities. A feature request was made on ControlUp UserVoice (https://controlup.uservoice.com/forums/953875-controlup-uservoice-prospect-request-form/[…]ns/47371013-rewrite-all-controlup-scripts-for-citrix-daas). The user needed to modify an existing script ("Enable CVAD machine maintenance mode") to suit their DaaS environment. Guy is currently scoping out this work with an initial script.
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Read the entire article here...



