This discussion suggested adding a drilldown or popup when clicking on the "live" real-time session in Discovery Sessions in the ControlUp console, allowing for historical session states to be readily seen. Insights were discussed as well as the invoke-cuquery command with the mentioned session fields. Historical Reports can be found in Session Details of a specific session under the "right click" action menu. Following this conversation, a feature request was made with the Customer Success Manager for a historical reports drilldown from a drilled down machine, and a bug was identified in Solve.
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ControlUp Solve
Can ControlUp Insight Access be Linked to AD Groups?
A user asked if it was possible to grant Insight access to users associated with groups in AD, similar to how Console access is granted. It was confirmed that access must be granted on a per user basis and that ControlUp is working on a new service including OAuth and Azure AD group integration.
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Troubleshooting “Click the Data Point for More Details” on Discovery, nothing happens
The user was having an issue on Discovery where they were unable to get detailed information after clicking "Click the data point for more details". It was confirmed that the machine had the agent installed and the same process worked with Insights. The issue appears to have been resolved.
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Read the entire article here...
How to Show the External Source IP Address in ControlUp Solve
The user asked if there was any way to display the external source IP address of a session in ControlUp Solve like in Citrix ADM. It was suggested to add the Client Public IP address to the view, and it may require Remote DX to populate the value. Another suggested option was a script to obtain the information; however, the user opted to use Citrix ADM since it includes historical data.
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Help getting started with ControlUp – Real Time DX, Solve, & Scoutbees
A user asked for help with designing an environment created for a ControlUp project. Yair suggested a documentation link and ControlUp Academy to better understand the process. ControlUp stencils from two years ago were shared and a new set of brand new icons was suggested to be created for the community as part of the onboarding process. The link to ControlUp Academy is: https://cuacademy.controlup.com/course-catalog/.
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Troubleshooting a Script to Disable Maintenance Mode in Cloud-Managed Citrix DaaS
A user had troubles with a script for taking a machine out of maintenance mode in cloud-managed Citrix DaaS. It was suggested to check the parameters and to compare the script for enabling maintenance mode. The issue was solved by installing the Citrix SDK, saving credentials to a secureclient.csv file, and including the Set-XDCredentials command in the Disable script. It was recommended to update the scripts for the Cloud environment.
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Solving DNS Issues for Horizon View/VMware Horizon and Controlup Agents
This discussion focuses on a DNS issue experienced with Controlup agents communicating with the console and monitor. Possible solutions include using a logoff script to release the IP address, solving the DHCP scavenging issue, flushing the DNS, and setting permissions to only allow the DHCP server to update DNS records. VMware Horizon (previously Horizon View) was also mentioned.
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MSP Portal and API Access to ControlUp Real-Time and Historical Data
Discussion about the MSP portal and API access to realtime and historical data from ControlUp. The monitors API provides real-time data, and MSP enhancements will be rolled out in phases such as removing the domain connectivity and cross-site communication requirements. The Solve API for historical data is not available yet, but the monitor cmdlets can be used to dump data into graphing tools for monitoring and building up historical dashboards. Title: Accessing Realtime and Historical Data from ControlUp
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Get Session Screenshot Action in ControlUp Solve
The discussion focused on the "Get Session Screenshot" action available in Solve and what countries it can be used in. This action is available but can be disabled via Security Policy, either through Console or Solve. Customers can configure this setting themselves or reach out to support for assistance.
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How to Share Custom Dashboards Grid Views in ControlUp Solve
Custom dashboards and grid views can be created in ControlUp, but currently cannot be shared. @member proposed an additional way of seeing all logical disks in one view to simplify operations and support. This had been requested previously and will be added to the roadmap for next year. For a quicker solution, export-cuquery for the LogicalDisks table can be exported to a chart in excel or an HTML file with pswritehtml.
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Read the entire article here...