Tune in to Episode #18 of ControlUp Community Radio, where host Douglas Brown welcomes Daniel Wedel, CEO and Senior Consultant at Wedel IT. Daniel brings over 20 years of experience in End-User Computing (EUC) and shares his insights on the industry's evolution, emphasizing significant improvements in reliability, management, and technology complexity.
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Scripts Related Training & Support Archives
Scripts training and support-related archives from inside the ControlUp Community on Slack.
Automating ControlUp Agent Deployment for AVD Images
A user asked for an automation process to deploy the ControlUp agent to a new AVD image every month. Three options were suggested: enabling agent deployment through monitors in the configuration, using the MSI with the master image option, or using the PowerShell module with the master image option. Helpful links were provided for each option.
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Read the entire article here...
How to Set up an Alert for First Time Use Logins on Windows 11
A user asked for help setting up an alert for first time use logins on Windows 11, to present a guided tour and web page. Another user suggested using a ControlUp script to set a flag file to avoid multiple runs. This method was compared to using Citrix login scripts from over 25 years ago. It was also suggested to check the date/time of the flag file for future updates.
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Read the entire article here...
Generate Network Trace PowerShell Script
Enter the power of ControlUp and the Generate Network Trace script, just one of our many out-of-the-box scripts/automation to help you overcome those pesky problems while automating a solution for the future.
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Read the entire article here...
Troubleshooting Missing Installed Apps in ControlUp for Windows Devices
A user was having trouble with a Windows device not reporting any installed apps. Another user suggested using the built-in Powershell script to collect this information, which can be found at C:\ProgramData\Avacee\sip_agent\scripts. It runs once a day, but can also be added as an action and run on demand. The necessary details should not be changed in the script.
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Read the entire article here...
Investigating Bogus Framebuffer Memory Usage with ControlUp
A user reported experiencing strange values in framebuffer memory usage for certain processes in a customer's Citrix environment with NVIDIA L4-4Q. They discovered that this issue can be caused by a broken Citrix XenDesktop graphics driver and was able to fix it by uninstalling and reinstalling the VDA. This issue has also been observed by Microsoft, who have a similar issue with GPU process memory counters reporting incorrect values. A support ticket has been opened for this issue and the ControlUp community has also seen similar cases.
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Read the entire article here...
ControlUp StoreFront Health Checker
The ControlUp StoreFront Health Checker script automates diagnosing and monitoring Citrix StoreFront servers, ensuring optimal performance and reliability.
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Read the entire article here...
Automating Reports for VDI Machines with ControlUp
A new user asked about automating a report for VDI machines with a desktop load time greater than 2 minutes. Another user suggested using the Session Activity Report, or an API provided by ControlUp. ControlUp also offers training and resources through their Customer Success Hub in the product. More information is available in the blog post "Introducing the New ControlUp Customer Success Hub: Unlock the Full Potential of DEX Today!"
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Read the entire article here...
ControlUp Week in Review
We’ve been busy, so I thought it would be wise to update you on what ControlUp has been up to over the past two weeks…. As we’ve been busy…
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Read the entire article here...
Troubleshooting Available Desktop Triggers in ControlUp
A user was experiencing a problem with a trigger regarding available desktops and was looking for advice on how to manage machines that are powered off but technically available. Another user suggested checking the use of autoscale and policy settings. It was also mentioned that a script could be used to track the last power actions, but this is not a native feature.
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Read the entire article here...