A discussion took place about vGPU metrics and how they differ depending on whether Windows or Nvidia API is used for data collection. One member asked for tips on making data collection via Nvidia API work and another member suggested checking for the installation of NVIDIA WMI and restarting the ControlUp agent after switching. ControlUp documentation on vGPU can be found at https://support.controlup.com/v1/docs/gpu-monitoring-with-controlup#collecting-data-from-nvidia-api-optional.
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Scripts Related Training & Support Archives
Scripts training and support-related archives from inside the ControlUp Community on Slack.
How to Limit Trigger Execution to Once a Week
A user asked for assistance in limiting a trigger to only execute once a week. Suggestions included building the logic into the script itself or setting a scheduled task for weekly execution. A link to information on using a scheduled task was also provided.
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Can ControlUp provide an online repository for agents to access files?
A question was asked about whether ControlUp has an online repository for agents to access files over the internet. The team clarified that they do not offer such a service, but suggested reposting in the #controlup-secure-dx channel for further discussion. It was also mentioned that a solution using Azure CDN has been found. The user hopes that EdgeDX and SecureDX can communicate in the future.
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Read the entire article here...
Improving Troubleshooting with Bluetooth Signal Strength in Remote DX
A user asked about a potential feature in Remote DX related to Bluetooth signal strength and headsets, as it can be a big issue for Unified Communications and VoIP through VDI. Another user suggested suggesting it on user voice. Additionally, the user mentioned they have played around with an audio devices script for Edge DX in the past. After researching, it seems difficult to implement due to driver specificity and limitations in the Windows BT stack.
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Read the entire article here...
Using Zscaler with ControlUp
A user asked for experience with customers using Zscaler with ControlUP. It was mentioned that a fix for websockets connections may be necessary, and there is a KB article for issues with ISP name lookup. It was suggested to clarify which Zscaler solution is being used, as some features may require additional allowlisting for scripts to run. A ControlUP support document for displaying real IP addresses using Zscaler VPN was shared.
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Read the entire article here...
How to Use Parameters in Powershell Scripts for ControlUp
A discussion about different options for using parameters in Powershell scripts was brought up, including using $args without a [param] block, using a [param] block with named parameters, or not specifying parameters at all. The advice given was to only use named parameters with a [param] block for proper integration with ControlUp. Examples of these options were provided.
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Missing Community Scripts Tab on ControlUp v9
A user asked about the missing Community scripts tab on v9 and someone suggested clearing the console cache in the AppData\Roaming\ControlUp\ControlUp Store folder and then reopening the console to allow it time to pull down the data and create the tab.
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Troubleshooting SecureDX Agent Installation
There was an issue with the installation of the SecureDX agent due to an unsigned PowerShell script. The customer did not want to change the ExecutionPolicy and the team was unable to find any documentation on the topic. The agent is installed through a script added to the edge dx script list, which will not work if blocked.
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Troubleshooting Triggers for ControlUp Monitors
There is a trigger set to run on Monitors and the user encountered an error while it's running. One suggestion was to check the security context and make sure the relevant account is logged off from the server where the monitor is installed. Logging off the account logged into the server resolved the issue.
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Managing Duplicate Windows Endpoints in ControlUp DEX Console
The team discussed a possible issue with duplicate Windows endpoints in the DEX console and how to handle them. A unique uid is created when the agent is deployed and can cause duplicate machines if the agent is reinstalled or the machine is reimaged. It was suggested to let the cleanup process take care of this, but there may be a way to register by name to avoid duplicate entries. More details can be found in this thread: https://controlupcommunity.slack.com/archives/C0467CPGDM4/p1688761816455149
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Read the entire article here...