Multiple users shared their struggles in effectively organizing script access, with one suggesting the use of DEX RBAC and the new platform tagging system to improve granularity. The ControlUp team will discuss this internally.
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Unified Communications Related Training & Support Archives
Unified Communications training and support-related archives from inside the ControlUp Community on Slack.
Widget Wednesday #6: Analyzing AI Website Usage with ControlUp Dashboards
In this episode of Widget Wednesday, Chris Twiest walks through how to analyze AI website usage using ControlUp Dashboards, showing how to turn end-user activity data into clear, actionable insights across your environment.
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Read the entire article here...
Widget Wednesday #4: Using Curated Metrics for Clearer Dashboard Insights
In this episode of Widget Wednesday, Chris Twiest explores how curated metrics simplify dashboarding and improve data quality, using the Average Wi-Fi Signal Strength Over Time widget as a practical example inside ControlUp dashboards.
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Read the entire article here...
Widget Wednesday #2: Tracking AI Website Usage Across Your Environment
In this episode of Widget Wednesday, we take on a topic that’s top of mind for many IT teams right now: AI usage visibility.
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Read the entire article here...
Collaboration and Suggestions for ControlUp Workflow Scripts
Some users expressed appreciation for recent changes to ControlUp Workflows, and asked where to find a script for Grant Temporary Device Admin Access. @member stated they have the script, and @member offered to review it. They also mentioned an issue with removing a scheduled task, and suggested using a scheduled task in the Workflow instead. The script is given at the end of the input.
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Read the entire article here...
Troubleshooting AppX Packages with FSLogix in ControlUp
Users discussed issues with black screens related to AppX packages when using FSLogix, and how this affects logon time. Suggestions were given to disable unnecessary AppX packages or block them through PowerShell or Group Policy, with examples provided. A resource from ControlUp, https://www.controlup.com/resources/blog/appx-packages-slowing-you-down/, was also shared for further assistance.
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Read the entire article here...
How to Track Resource Usage for Microsoft Teams with ControlUp
A user asks for help in tracking resource usage from Microsoft Teams with ControlUp. Another user suggests looking at the App Trends report to compare usage before and after implementing Teams redirection. The link to the report is provided. The suggested report allows for viewing data points over time for CPU, RAM, and IO usage.
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Read the entire article here...
Episode #19 – Conversation with Beau Dolinsky, VP of Customer Experience at ControlUp
Tune in to Episode #19 of ControlUp Community Radio, where host Douglas Brown interviews Beau Dolinsky, Vice President of Customer Experience at ControlUp. Beau shares insights from his impressive career, including roles at Citrix and Zoom, and discusses his passion for creating exceptional experiences.
Beau emphasizes the value of a “customer-obsessed” culture, detailing how addressing customer pain points and actively incorporating feedback can significantly reduce churn and enhance overall satisfaction.…
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Read the entire article here...
Running User Interactive Scripts with ControlUp for Outlook Teams Add-In Solution
A team member asked if ControlUp can run user interactive scripts, specifically prompting a user to restart Outlook. Another member suggested using a user script through Actions, unless doing it via an Alert. The reason for the restart was to implement an Outlook Teams Add-in disable and re-enable solution through a silent script. This was for the New Teams, not removing the Classic Teams.
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Read the entire article here...
ControlUp Named ControlUp Named a Leader in Gartner’s 2025 Magic Quadrant for DEX — Again!
ControlUp is proud to share... ControlUp has been named a Leader in the 2025 Gartner Magic Quadrant for Digital Employee Experience (DEX) Management Tools. Again.
Read the entire article here...
Read the entire article here...