Troubleshooting an Elevated Child Process Error in ControlUp

A user experienced issues running a script through ControlUp Console, getting an error message about an elevated child process. Dennis suggested it may be due to User Access Control being enabled, however it was not enabled. A further suggestion was to try the script locally with the quiet switch, however it was reported that this made no difference. Dennis explained that the difference was that a hidden window was created in the non-interactive window session.

Read the entire ‘Troubleshooting an Elevated Child Process Error in ControlUp’ thread below:

Good morning. I’m having issues with a script but only when run through console. I get a "Failed to launch elevated child process" error. However when I run the same script locally, using the same credentials it runs without issue. Searching online suggests that the error might be related to a bad path, but I have ruled that out. Has anyone else seen this running scripts only from Console? Just curious if I’m missing something simple before opening a support case.

feel free to open the support case anyway, how does the script action look?

Good morning Wouter. This is the settings…

The script is a simple bat file and there are no arguments.

Is user account control enabled? ControlUp doesn’t run actions with an elevated token.

Thank you Dennis. UAC is not enabled.

> ERROR_REQUIRES_INTERACTIVE_WINDOWSTATION

We’ve run the script locally with the quiet switch and there is no interaction. Am I misunderstanding that "interactive windowsstation" message?

No windows can be created in a non-interactive window session. The difference is small but there is a difference between not creating any UI and creating a hidden window. Sure, to the user the result is the same. But for the operating system it isn’t.

None of this really helps you of course. Unless the installer has a switch to not just make the installation quiet but be entirely without a UI

Thanks Dennis. That gives me a little more insight. I’ll dig around some more. I appreciate your time.

Continue reading and comment on the thread ‘Troubleshooting an Elevated Child Process Error in ControlUp’.  Not a member? Join Here!