A discussion about running a script in the user context of the currently logged on user, but triggered by a system event. Suggestions were made to use system-based and user-based scripts, with an example of setting and clearing tags using registry values. The issue of user/administrative permissions was discussed.
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ControlUp Community Training & Support Archives
All training and support-related archives from inside the ControlUp Community on Slack.
ControlUp Dashboard Views and PowerBI Integration
A question was asked about displaying a single dashboard view and linking to PowerBI for a specific dashboard. The ControlUp team confirmed that displaying a single dashboard view is currently not possible, but the RBAC team plans to implement this feature. It is possible to replicate the widgets in PowerBI with some work, and a template PowerBI query was provided. Additionally, it is possible to link to a single dashboard with filled in variables and a date range in the URL. The ControlUp team also mentioned the possibility of limiting access to specific devices groups in the dashboard and creating a viewer RBAC role for dashboards.
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Read the entire article here...
How to Install ControlUp Agent on VDI Instant Clones?
A team member asked for documentation on installing a ControlUp agent on a VDI instant clone Gold Image. Another member suggested using the msi method with the MASTER_IMAGE variable for automated deployment. The MSI download can be found at https://www.controlup.com/download-center/.
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Read the entire article here...
Investigating Search Protocol Host Crashes on Win11 24h2 with Enterprise Vault and MS Office Module Issues
A user asked about instances of search protocol host crashing or spawning excessive numbers of processes on win11 24h2 machines, potentially related to an email archiving tool called enterprise vault. Another user mentioned seeing similar crashes with MS Office module mso20win32client.dll and suggested checking for updates to fix the issue. The Nov 2026 fix for Outlook terminating unexpectedly may also help. @member https://learn.microsoft.com/en-us/officeupdates/monthly-enterprise-channel#version-2508-october-16
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Read the entire article here...
How to Export Connected Machines from ControlUp with Ease
A user asked for assistance in exporting a list of all connected machines to a CSV file. Another user suggested using the "Invoke-CUQuery" function from ControlUp's support page. Another solution was also provided using the "Export-CUQuery" function with different fields selected.
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Read the entire article here...
Tips for Creating a ‘Avg. Memory Usage’ Widget in ControlUp
A user asked if a widget for 'avg. Memory usage' has been created, but is only able to select 'Free memory'. Some users suggest using math transformations or expert builders to calculate the difference between 100 and 'Free memory'. One user explains that the expert builder uses JSON editing to subtract the average free memory from 100 and then multiply by -1 to turn the negative number into a positive.
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Read the entire article here...
How to Create a Dashboard in ControlUp?
A user asked if it is possible to create a dashboard in ControlUp. A colleague offered support and shared a video explaining how to get started and build detailed dashboards. They also suggested joining the # channel for additional assistance. Certifications from ControlUp are available.
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Read the entire article here...
Using Enrich in ControlUp Environment
The team discussed the use of Enrich in their environment and shared a link to the browser extension and settings to enable it. The browser extension must be installed on the user's side and then can be allowed for certain sites in ControlUp settings.
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Read the entire article here...
Chatting about Userprompt.exe and How to Display Messages Using Scripts
A member asked what app or tool was used for displaying a message - it was confirmed to be userprompt.exe and a link was provided explaining how it can be launched with a script.
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Read the entire article here...
Combining Metrics in ControlUp Widgets
A user asked if it is possible to combine two metrics in one graph, as they currently have three separate widgets. The response states that one aggregation is currently supported with the normal builder, but additional aggregations can be added through the expert builder. This option requires knowledge of configuration code and is best used with a table widget. The user expresses their willingness to try the advanced editor.
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Read the entire article here...