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Changing Default Date Setting in ControlUp

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A user inquired about the possibility to change the default setting of 7 days to today on ControlUp. The answer is that it is not possible at the moment, but the platform does support URL parameters for dashboard bookmarks, which can be set to range=0d for today's date.

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Troubleshooting Dashboard Access on ControlUp

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A user is having trouble accessing dashboards on ControlUp and asks for help. Another user responds that the dashboards are still in beta and may require specific prerequisites, such as enabled end user activity tracking. The first user confirms they have a desktops license and suggests it may not be working due to a renewal issue. They express hope that the feature will be extended to VDI and have submitted feature requests for report formatting. Another user responds that ControlUp is working on enabling VDI and more. The first user mentions having a case open for the license issue.

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Building Dashboards for Organization WiFi Information

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There was a discussion about creating a dashboard for organization WiFi information. The dashboard includes an OS breakdown, devices connected to the SSID, devices with the lowest WiFi signal, and now they also want to show latency and devices with the highest latency. One user shared their dashboard and another user said they loved it and made a copy to change the filters for their organization's SSID. The first user said they would add some of their own data to the other user's dashboard. However, the first user's dashboard didn't save after some changes were made.

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New Feature Request: Exclude Latest Version from Dashboard Version Statistics on ControlUp

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A user suggested a new feature to exclude the latest version of an application when looking at version statistics on the dashboard, in order to have a more accurate view of older versions and their progress after remediation. This feature would require some backend query language updates and would be considered for implementation based on its priority.

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Troubleshooting the Microsoft Copilot+ Readiness Dashboard in ControlUp

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The team discussed the availability of the ai_report index in the Microsoft Copilot+ Readiness Dashboard. It was determined that a custom script is needed to populate the index and it can be found under device events. Support may need to be contacted if the script does not run automatically. A new automation and scripting dashboard has been added for more details on script runs.

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Troubleshooting the SECOCL64.exe Crash in ControlUp.

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The conversation on the company ControlUp discusses a crash occurring with the SECOCL64.exe application. Possible causes mentioned include a bug in the application binary, incompatible DLL injection, or a corrupt installation. It is suggested to check the event viewer, verify the installed version, and look for conflicting software. Other solutions suggested include reinstalling or repairing the application and checking for Windows updates. A custom dashboard will soon be released to make it easier to track crashes in an organization. It is also recommended to update audio drivers and disable DLL injections. Registries to enable crash dumps for SECOCL64 are provided for root cause proof.

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Tracking Fired Alerts in ControlUp Console

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A question was asked about finding a dashboard or view in the ControlUp console that displays all fired alerts. It was suggested to click on "Devices" and then go to the "Overview" section where the alerts can be found under the "Alerts" tab. A user thanked the community for their help and joked about getting paid to ask the question. The ControlUp Community Slack channel was also mentioned.

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