The discussion provided an audit answer to the question of if the WMI APIs are used to manage virtual network resources. ControlUp usually uses them sparingly, such as for GPU data collection, but not for Monitor. A Script Action at https://www.controlup.com/script-library-posts/show-local-wmi-activity/ can be used to trace which process uses which WMI query.
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ControlUp for VDI (Real-Time DX) Training & Support Archives
ControlUp for VDI (Real-Time DX) training and support-related archives from inside the ControlUp Community on Slack.
Monitoring Trigger Not Working for Information Events
A user asked about a monitoring trigger which only works for error events, and a workaround was suggested - creating a scheduled task which is triggered by the information event. This task then creates an error or warning event. The Academy can be found at https://cuacademy.controlup.com/
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Read the entire article here...
Error “You are not authorized to log into ControlUp Contact your ControlUp admin” in Muti-Tennant ControlUp deployment
A user was receiving an error when trying to launch ControlUp Multi-Tenant for the management tenant in the tenant domain. It was suggested that whoever set up that tenant organization did not give the user's account the necessary access to open the console. The user then revealed they used the console with a different organization before and got it working.
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Read the entire article here...
Does the ControlUp Remote DX Agent require admin permissions for installation?
It was asked whether admin permissions are required to install the ControlUp Remote DX Agent - Admin permissions are indeed required as the agent needs to add files to the Windows Program Files, add registry keys, etc. Documentation should be updated to reflect this.
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Read the entire article here...
ControlUp Community Meetup #5 – Technical State of ControlUp, EUC & DEX with ControlUp CTO Jon Wallace
Watch the 4th ControlUp Community Meetup featuring Jon Wallace, CTO at ControlUp. Jon discusses the current state of ControlUp, shares his views on the IT industry, Digital Employee Experience (DEX), and End-User Computing (EUC), and shares his vision and ideas for the future of ControlUp software and solutions. Jon also answered questions. For example, when asked to explain the value ControlUp delivers IT outside the EUC/VDI space.
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Read the entire article here...
Does ControlUp Insight have FSLogix drive information anywhere?
A user asked if Insight has FSLogix drive information stored. The answer is that there are no new data uploads at present, and they should keep an eye out for a new data pipeline. Everything is moving to Solve, Azure AD setup is required for SSO and help is available with the setup at https://support.controlup.com/docs/saml-sso-for-solve?highlight=sso#azure-active-directory.
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How often is the “Client CPU” metric is gathered in ControlUp Realtime DX?
Someone asked about the frequency of the "client CPU" metric and whether it is an average. It is updating at 3 seconds, and there could be a bigger interval for seeing it in solve (up to 10 seconds). However, users may be seeing different values in their local task manager, and @member or @member could provide more details on this. It is possible that the stress levels in the configuration are set to average so the values change less often.
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Setting Up an Azure Integration with ControlUp
A user asked about setting up an Azure integration and using the same app/service principal for Azure SAML auth. It was suggested to keep an eye on Rate Limits and use multiple SPN's to split requests and maintain uninterrupted service. This can be tracked in 8.8 using Subscription columns AZ % Rate Limit Usage, AZ Retries (Past Hour), AZ AIP Stats and AZ & AIP Variance. Full instructions can be found at https://support.controlup.com/docs/en/azure-integration-load-balancer-statistics?highlight=aip#introducion.
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Using Get-HVMachineSummary and Understanding HZ Assigned User in VMware Holirzon View on ControlUp
In Horizon View, the assigned user of VDIs is not showing in the Real-Time console, but there is a registry key that can be used to turn it back on. This was turned off by default due to a performance concern, but it is believed that the underlying issue has been addressed. In version 9 of the integration, assigned user can be retrieved without extra data. @member may have more insight on this. Use with caution. Title: Registry Key to Retrieve Assigned User in Horizon View
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Resolving Logon Duration Analyse Script Issues in Citrix Environment
The user was testing Logon Duration Analyse script on a Citrix environment but it wasn't showing in the Community Scripts window. Suggestions included reimporting SBA.sql or deleting the ControlUp Store folder. After restarting the services and console, the scripts were appearing normally. Thanks to the support provided by other members.
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Read the entire article here...