ControlUp Enrich and Intune: A Powerful Pairing for Remote Management

The discussion in the ControlUp Slack channel focused on the ControlUP Enrich browser plugin and its effectiveness in managing Intune devices. The plugin may require some time to build up data, but overall it has been a useful tool in managing devices. However, there have been issues with matching device names between Intune and ControlUP. The group plans to address this issue and continue to advocate for better management tools.

Read the entire ‘ControlUp Enrich and Intune: A Powerful Pairing for Remote Management’ thread below:

We are using the ControlUP Enrich browser plugin to cross reference CU machines in Intune and works nicely. we just deployed the edge ex agent to a new windows IoT device and i can view it in Edge but the plugin shows this. wondering if it just needs time to build up some data first or maybe another issue?

yes it might require some more data wait for a bit anbd it should show up

awesome thanks! JUST the fact that the agent works on them and we can actually manage them in there vs having to deal w/ the crap Intune and Teams admin portal gives is huge

our team couldnt believe they could actually remotely reboot a device when they want rather than having to wait 5-10 min (on its best day ) doing it on the MS side 🙂

We had this exact same reaction at a MS Intune event in Paris last year @member! Reboot & Remote Assitance were the most wanted feature + the application usage reports…

So I’ve only seen this message if there is:

• No agent installed

• Device name mismatch

It could be that for a very newly deployed agent there is a lag, but it should not be more than a couple of minutes the very first time

ya its been a few hours now and same thing. this is what i have on the machine for agents:

Can you check the hostname how the device appears in edge DX and if its the same as in Intune?

and the names in intune and CU

There’s the issue

We match by name. @member any thoughts

yup! CU is cutting it off

most wont be that long i dont think

Yeah, I think we need to check with the edge team or be smarter in our look up logic

makes sense. not a huge deal really…..i dont plan on going into Intune unless absolutely nessesary 🙂

Lol

every weekly call we have w/ MS we make sure to get a dig in about Intune being a crap product lol

we’ve had engineers tell us even when applying policies it could take anywhere from 1 hr to 14 days to apply sooooo that tells ya everything you need to know i think

Continue reading and comment on the thread ‘ControlUp Enrich and Intune: A Powerful Pairing for Remote Management’.  Not a member? Join Here!