Users discussed using ListOfColumns template variables for triggers and the impact of using them. One user shared an example of encapsulating the template with ListOfColumns to use multiple metrics in a trigger. Another mentioned that ListOfColumns can be replaced multiple times and added a warning about this. Another expressed excitement about the potential uses of this feature. The discussion also touched on the possibility of seeing the top 50 biggest files that were written and a suggestion for running a follow-up script to enrich the data. One user mentioned that the developer responsible was not available at the moment, but that more information would be shared soon and a real-time disk monitor was already available. It was suggested that the user hang on until Monday for a cool invite.
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Automation & Alerting Related Training & Support Archives
Automation & Alerting training and support-related archives from inside the ControlUp Community on Slack.
Troubleshooting a Trigger in ControlUp for Unregistered Citrix VDA Machines
A user needed help with a trigger that should detect an unregistered Citrix VDA and trigger an OS reboot. They were wondering if the trigger needed to be tagged against the folder with the delivery controllers. Another user suggested trying switch from "uptime" to "triggerable uptime". This solved the issue, and the second user also explained the difference between "uptime" and "triggerable uptime" metrics. The user who originally asked the question also wanted to know how ControlUp checks for CVAD registration, as they were experiencing some false positives. The conversation ended with the user stating their issue with automatically resolving alerts when ControlUp detects that the machine is back to normal.
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Read the entire article here...
How to Troubleshoot ControlUp Monitor Script Actions Not Firing
A user encountered an issue with script actions not firing as expected on a ControlUp Moniter. This led to a discussion on potential solutions and troubleshooting steps, including checking the script location and examining monitor logs. The user ultimately decided to look into the issue further when they have access to the customer environment. Troubleshooting steps and suggestions were provided by other members in the Slack discussion.
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Read the entire article here...
Troubleshooting Trigger for D:\ Drive Alert
A user asked for help with a trigger - they were trying to set an alert for when their D:\ drive goes below 500 GB, but the specified trigger was not working. Another user provided a solution and promised to post screenshots. The solution involved changing the File System Path to D:\*
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Read the entire article here...
Troubleshooting Process Start Triggers in ControlUp
A user had a strange issue setting up a process start trigger in ControlUp. After troubleshooting, it was discovered that the problem was related to Process Data Collection settings, which were resolved with the help of the ControlUp Support page.
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Read the entire article here...
The Best Trigger for Removing a File After Boot Up in ControlUp
Multiple ControlUp users discuss the best trigger to use for deleting a specific file shortly after a machine is booted. Suggestions include using a scheduled task or event ID based trigger. The file causing the issue is a OneDriveStandAloneUpdater.exe, which consumes a large amount of cache space when running. The preferred trigger is determined to be a scheduled task set to run a few minutes after machine startup.
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Read the entire article here...
Unveiling Powerful New ControlUp Automations: Agent Upgrades, FSLogix Alerts, and More
NEW - Automated ControlUp Agent upgrades, real-time FSLogix container failure alerts, and robust Procmon activity tracing. Streamline user logons, optimize session performance, and effortlessly manage VM power states all with a few targeted scripts…..
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Read the entire article here...
Using Synthetic Monitoring to Monitor External Services, URL Recommendations from ControlUp Members
Members discuss using synthetic monitoring to monitor external services such as Zoom, Telegram, Discord, and Slack. They mention the benefits of receiving alerts for service outages, and the need to determine reliable URLs for monitoring. Netify.ai's list of applications with their corresponding URLs is suggested as a starting point. There is also a mention of possibly bundling apps to streamline the process.
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Read the entire article here...
Troubleshooting Triggered Alerts in ControlUp.
A user was seeking help with triggering alerts for a dashboard, specifically with clearing alerts for machines that are powered down. Other members suggested adding specific conditions and using tags to avoid limitations with script actions.
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Read the entire article here...
Troubleshooting Scheduled Triggers in ControlUp
Multiple users discuss issues with scheduling triggers using various methods and provide tips for debugging triggers and creating debug logs. Additionally, they discuss the complexities of ControlUp's scheduling logic and suggest ways to improve it. They also share the link to a helpful ControlUp script for creating debug logs.
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Read the entire article here...