A discussion about the Scoutbees Maintenance Windows being greyed out or disabled in the UI design. The issue is brought up that this is not workable for those with a lot of maintenance windows (e.g. MSPs). Another user asks about keeping the scout enabled but snoozing the alerts, and it's mentioned that this feature will be available in Q1. However, the idea of adding time of day as a condition for an alert is suggested for more flexibility in the future.
Read the entire article here...
Automation & Alerting Related Training & Support Archives
Automation & Alerting training and support-related archives from inside the ControlUp Community on Slack.
How to Use Powershell for Bulk Trigger Management in ControlUp
A question was asked about using powershell to manage triggers in bulk. It was noted that the powershell module in version 9.0.5 has trigger management capabilities. The module can be accessed at https://support.controlup.com/docs/powershell-cmdlets-for-triggers.
Read the entire article here...
Read the entire article here...
How to Monitor File Count and Send Email Alerts with ControlUp Trigger
A user asked if it is possible to monitor file count on a specific server and send an email if the limit is exceeded through ControlUp. The reply suggested using a scheduled trigger and creating a script for the file count, which could then generate a windows event for a subsequent trigger to respond to.
Read the entire article here...
Read the entire article here...
How to Monitor Disk Space in ControlUp and SQL
It was discussed that it is possible to create a trigger for logical disks to monitor disk space for ControlUp and SQL products. This trigger can also cover physical devices and can be set for a percentage or a specific free space amount. It was advised to use the incident pane to keep track of when the trigger is fired.
Read the entire article here...
Read the entire article here...
Troubleshooting Pagerduty Integration in Scoutbees
A user shared their experience trying to set up a Pagerduty integration in Scoutbees. They mention encountering difficulties as Pagerduty's webhook is considered more of a REST API call instead of following the "webhook standard." However, it is possible that Pagerduty has updated this. A workaround suggested is to use Pagerduty's email integration. URL mentioned: https://buttercms.com/blog/webhook-vs-api-whats-the-difference/
Read the entire article here...
Read the entire article here...
Creating a Disk Usage Alert in ControlUp using Internal Indices
A user asked for assistance in creating an alert based on disk usage, referencing specific variables found in the data index "_devices". Another user provided guidance on how to access the necessary information through this hidden index and offered the column "osdisk_configuration_freespace_all" as a potential indicator.
Read the entire article here...
Read the entire article here...
Troubleshooting an Unhealthy Monitor on ControlUp
A user asked for help with an unhealthy monitor on ControlUp. They suspected a logon trigger to be the cause and found a solution by filtering the triggers to only run on sessions with valid parameters. A different user suggested checking the automated actions queue and restarting the affected monitor. Registry keys can also be set to delay the problem, but a permanent fix will be available in 9.1 or partial fix in 9.0.5.
Read the entire article here...
Read the entire article here...
Setting Up a Trigger and Alert in ControlUp for a Stolen Device
A user needed help setting up a trigger and alert to detect a stolen device that may come back online. It was suggested to use the device_status, CPU, and device name to limit alerts and test it with another machine first. Similar guidance was also provided by the team.
Read the entire article here...
Read the entire article here...
ControlUp Community Radio – Episode #16 – 1st Year Recap with Jed Ayres, CEO of ControlUp
In this milestone episode of ControlUp Community Radio, host Douglas Brown sits down with Jed Ayres, CEO of ControlUp, to reflect on his first year at the helm.
Read the entire article here...
Read the entire article here...
Service Trigger in ControlUp – Is it Possible?
A user asked about creating a service trigger and potential options such as "not equal to RUNNING" were suggested. Another user suggested checking for corresponding processes that start a service and monitoring that instead. However, it was mentioned that triggering off of a service that runs under svchost may not be possible. The user ultimately decided to submit a feature request for this capability.
Read the entire article here...
Read the entire article here...