In this Slack discussion from ControlUp, a user asked about the availability of custom fields in EdgeDX. Another user mentioned the meta_string_1 through 3 fields which can be populated by running scripts on the endpoint. A sample script was shared by a member and it was suggested to use JSON format when writing to these fields. The discussion also includes a link to the ControlUp support page for scripting and creating custom indexes.
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ControlUp Agent Related Training & Support Archives
ControlUp Agent training and support-related archives from inside the ControlUp Community on Slack.
Using Tags as Variables in EdgeDX Scripts: A ControlUp Discussion
A discussion took place about using tags as variables in EdgeDX scripts. It was suggested to use Device Groups or environment variables, with some limitations on the characters allowed. There were also discussions about future updates to increase the tag length and whether there is a PowerShell module for EdgeDX. The conversation also touched on the time it takes for a tag to show up on an endpoint and creating new tags through the script. There were some issues with setting the tag initially, but it was resolved by using all lowercase letters and limiting to specific characters. It is possible that the tag length may be increased in the future.
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Creating an Alert for Windows 11 Upgrades Using SCCM and Event Logs
The members of the ControlUp community discussed creating an alert for when users upgrade to Windows 11, and potential methods to determine this information. There was talk of using SCCM for confirmation, querying event logs, and even using a custom script that was shared in the text. The script was described as an experiment that the user can share if others are interested.
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Read the entire article here...
Thread Thursday: Effective Deployment of the New Teams VDI Optimization Agent
This week's thread was shared by a member who had recently effectively deployed the new Team VDI optimization agent using a PowerShell script.
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Effective Deployment of the New Teams VDI Optimization Agent
A user discussed deploying the New Teams VDI optimization agent successfully with the help of a provided PowerShell script. Another user suggested using the agent for app patch management and version consistency across devices. Custom software scans and deployments were also mentioned.
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Read the entire article here...
Troubleshooting Missing Metrics in ControlUp – FSlogix Upgrades
After upgrading to the most recent version of FSlogix (hotfix 4), a user noticed that some metrics were missing from the VDI console. QA was asked to verify the issue, and after providing more details, it was found that the metrics were related to a trigger from Event ID 25 in the VHDMP log. The user was advised to open a support ticket for further assistance.
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Stopping Agents from Sending Process Info on wfica32.exe in EdgeDX
A user asked about stopping the agent from sending process information on wfica32.exe in EdgeDX. A response explained that this may be due to two separate data collection cycles and suggested checking if Citrix HDX Engine appears in the Employee / End User Activity reports. The Edge DX team confirmed that these are two separate data collection methods and excluding the process from custom settings will not exclude it from the End User Activity index / reports.
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Troubleshooting ControlUp Console Issues
A user was having trouble deselecting the Security Policy "Folder View" on an organization-wide level in the ControlUp Console. It was suggested to remove the "View Folder" permission for the "Org Members" default role on any sub-folder, which resolved the issue. However, there was another issue with the view of a Hypervisor in DEX - VDI&DAAS. After setting additional policies, the problem was solved. Other issues were also addressed, such as missing agents and processes in the view. It was suggested to open a Support ticket for further troubleshooting, potentially with a screen sharing session.
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How to Monitor Free Space on All Drives in ControlUp?
A user asked about monitoring free space on all drives, not just the system one. Another user suggested using an advanced trigger with a filter for less than a certain value for free space. The discussion continues with examples and explanations on how to set this up in the ControlUp console.
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Read the entire article here...
Resolving Duplicate Email Alerts in ControlUp 8.8 On-prem Using Trigger Monitors
A user was experiencing duplicate email alerts and asked for help in setting up a trigger email alert from one monitor only. Another user suggested checking the frequency at which the trigger runs and contacting support for further assistance, including sending a screenshot of the trigger settings. The user was advised to create logs for support to review. The feature being discussed can be found in ControlUp 8.8 On-prem.
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Read the entire article here...