A user asked about the status of CUP's support for Unicon/Elux agent deployment and various members provided information. It was suggested to contact a CSM or open a support ticket for an official answer. It was also mentioned that the CU4VDI plugin for Citrix on eLux platform has been released, but there may be technical challenges for future deployment. A team member is evaluating it as a roadmap candidate but it will not be available in the next release.
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Linux
Managing Applications in ControlUp Widgets
Users were discussing how to exclude applications from a widget in ControlUp. One user suggested using a script for macOS, Windows, and Linux to write to a custom index, while another mentioned a new datasource on the roadmap. @member provided a link to a Script Pack that could help with reporting on processes.
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Building a Dashboard with ControlUp – Tips and Tricks
A member needed guidance on building a dashboard for devices with and without a certain app installed. Currently, the NOT filter is not supported in the installed app index, so they suggest using a script or workflow and custom index. They will put in a User voice or add it to the roadmap. Scripts have been completed and data reporting is looking good for macOS, Windows, and Linux. It was mentioned that this is great news.
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Read the entire article here...
Can you Monitor Linux for Instant Clones with ControlUp?
A customer had an issue with configuring ControlUp for Linux instant clones. It was determined that Linux support for VDI is not currently available. The agent can be installed directly from the command line, but currently there is no option to register by device name. ControlUp for Desktops (CU4D) is used for monitoring Linux devices, but not for master image or instant clones scenarios. The customer was informed that this is a feature question on the roadmap, but no timeline is available yet.
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Tips for Including IGEL Endpoints in ControlUp Reports and Dashboards
Multiple ControlUp members discussed how to include IGEL endpoints in a report and dashboard. Different solutions were proposed, such as using a custom index and dashboard, or filtering the Device Inventory Dashboard by OS patch string. The issue is planned to be fixed in February, but temporary solutions are available. URL: https://support.controlup.com/hc/en-us/articles/360012939118-Device-inventory-dashboards
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Read the entire article here...
How to Monitor UAGs for Port Exhaustion in ControlUp
A user is having issues with intermittent connections dropping and was advised to periodically reboot the UAGs due to port exhaustion. Other suggestions and ways to monitor the UAGs for this issue were discussed. There is currently no UAG monitoring available in ControlUp, but it is expected to be added in version 9.2. The discussion also includes a mention of a UAG health check script using the Horizon API, and the upcoming feature of UAG support in version 9.2.
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Read the entire article here...
Building Dashboards for Organization WiFi Information
There was a discussion about creating a dashboard for organization WiFi information. The dashboard includes an OS breakdown, devices connected to the SSID, devices with the lowest WiFi signal, and now they also want to show latency and devices with the highest latency. One user shared their dashboard and another user said they loved it and made a copy to change the filters for their organization's SSID. The first user said they would add some of their own data to the other user's dashboard. However, the first user's dashboard didn't save after some changes were made.
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ControlUp Agent Versions Report Only Shows Windows Devices
A user noticed that the Agent Versions report only showed Windows devices and asked if there was a way to view a list of IGEL devices by version number. Another member explained that the report currently only includes Windows and MacOS devices, but they will look into including other platforms in the future.
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New Report and Plans for Linux Integration Announced by ControlUp Team
The ControlUp team announced the availability of a new report and mentioned their plans to add Linux (specifically IGEL and Stratodesk) to the platform. They are working on a stable delivery for Linux and will then add it to the report. Currently, Linux devices controlled by the vendor will not show on CU but once the team has a solution, they will appear on the report. The report can be found at https://support.controlup.com/docs/agent-version-report
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Read the entire article here...
OS Compliance and Update Dashboard in ControlUp for Desktops
Some members discussed the possibility of having an OS Compliance and Update Dashboard in ControlUp for Desktops. Currently, this function is available through ControlUp for Compliance, with support for Windows, macOS, and Linux being planned. There were discussions about making this feature available in the base ControlUp for Desktops product, but it is not confirmed. The link to upvote for this feature can be found on the post tagged as "Have an idea? Share it!".
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Read the entire article here...