Timothy's new documentation covers collecting event data from Agent, recording additional events, viewing recorded events with the event log report, setting up alerts and automation using the win_event_log index, running a script on a device to scam for historical events and remote control into a device to view events manually. The article can be found at https://support.controlup.com/docs/windows-event-logs-with-edge-dx and was praised for being well done.
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Microsoft Windows Related Training & Support Archives
Microsoft Windows training and support-related archives from inside the ControlUp Community on Slack.
New Beta – ControlUp 8.8 Maintenance Release – Join the Beta and Share Your Feedback!
New ControlUp 8.8 Maintenance Release Beta - Azure Government Support, Custom Tagging, CVAD Data Collection Columns, Process Data Collection, Network Drives Column Preset, and Various bug fixes.
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Read the entire article here...
Latest ControlUp Blogs on Microsoft CloudPC, Intune, and Windows 365, Don’t Miss!
ControlUp is known for having a great technical blog with articles written by very intelligent industry experts with decades of experience. Keep your eye on it; you can truly walk away with good information and be much more knowledgeable on what's trending and essential in IT today.
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Read the entire article here...
Filtering Alerts for Microsoft Windows, MacOS, and Linux Devices
A user encountered issues with alerts for Microsoft Windows, macOS, and Linux devices. It was suggested that they use a filter called 'Platform' in the Device Platform selector field and add a condition for os_name to the alert. As a side note, the value 2 corresponds to Mac and 3 corresponds to Linux.
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Read the entire article here...
How to install ControlUp Edge DX via Command Line
A user asked how to install EdgeDX on a RDSH Farm. It was suggested to modify the command line, adding "RegisterWithDeviceName": true and "REGISTERWITHNAME=1". Additionally, there will also be a need to check if the device group/tag needs to exist, as that may be a factor in the devices not appearing in Edge DX. Resources can be found at https://support.controlup.com/docs/edge-dx-agent-distribution-and-installation-for-windows.
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Read the entire article here...
Creating Scripts to Start or Stop Windows Services
A user asked about creating scripts to start or stop Windows Services. It wasn't working in SolVe and the user wanted to see if any examples can be shared. It was suggested to add an event log and see why it's failing in the ControlUp Monitor. A reference link (https://www.controlup.com/script-library-posts/start-stopped-services/) was provided.
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Read the entire article here...
Can Controlup call an executable or script on Mac?
A user asked if they can use Controlup to call and run an executable or script on a Mac. The product manager said they will open a support ticket and share their ideas with the Product Manager for Edge DX. The team suggested a workaround of using Bash as the script language but starting Script with #!/usr/bin/env swift.
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Read the entire article here...
Does the ControlUp Remote DX Agent require admin permissions for installation?
It was asked whether admin permissions are required to install the ControlUp Remote DX Agent - Admin permissions are indeed required as the agent needs to add files to the Windows Program Files, add registry keys, etc. Documentation should be updated to reflect this.
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Read the entire article here...
How to send to email using a scheduled ControlUp Trigger?
Via scheduled triggers, users were unable to send an email using ControlUp's backend. ControlUp does not generate incidents from this trigger by design, as it is likely to run on a large scale. An alternative option was suggested to use a Windows event and the email follow up action is already removed as an option. The Academy can be found at https://cuacademy.controlup.com/
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Read the entire article here...
How often is the “Client CPU” metric is gathered in ControlUp Realtime DX?
Someone asked about the frequency of the "client CPU" metric and whether it is an average. It is updating at 3 seconds, and there could be a bigger interval for seeing it in solve (up to 10 seconds). However, users may be seeing different values in their local task manager, and @member or @member could provide more details on this. It is possible that the stress levels in the configuration are set to average so the values change less often.
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Read the entire article here...