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Microsoft Related Training & Support Archives

Microsoft training and support-related archives from inside the ControlUp Community on Slack.

Uninstalling ControlUp Agent Using Powershell

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A user asked for guidance on uninstalling an agent from an on-premises architecture using Powershell and CUP version 8.8. The solution suggested by another user was to access the registry at "HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ControlUpAgent" to find the uninstall string and remove the agent. No ControlUp URLs were mentioned.

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Troubleshooting W365 CPC Integration and Visibility Issues

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A group of ControlUp members discuss issues with the integration between W365 CPC and HDX. They note that EdgeDX does not detect brokering of a Cloud PC session, but the current configuration does show access to TURN and use of UDP. The group mentions that this may be due to the VDA configured on the device. There is also mention of potential confusion around which agent to use for the CPC Desktop, and a suggestion to pull a query to track the number of CPCs with a VDA installed and see what is reported. It is noted that there is interest from established enterprises to go this route.

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ControlUp on the Road!

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It’s always a pleasure to meet in person, chat, discuss technology, enjoy a drink, and share a few laughs. Therefore, I wanted to share the upcoming events we will attend. We would love to meet you if you plan to attend or are considering it.  Please stop by our booth and let us know you are a community member! ;) if you’d like to schedule a meeting with one of us to discuss anything in more detail, please let me know, and I will ensure you are well taken care of.

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Using Synthetic Monitoring to Monitor External Services, URL Recommendations from ControlUp Members

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Members discuss using synthetic monitoring to monitor external services such as Zoom, Telegram, Discord, and Slack. They mention the benefits of receiving alerts for service outages, and the need to determine reliable URLs for monitoring. Netify.ai's list of applications with their corresponding URLs is suggested as a starting point. There is also a mention of possibly bundling apps to streamline the process.

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Gathering logs through ControlUp Academy and PowerShell scripts

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A discussion took place about using ControlUp Academy to gather logs via PowerShell scripts. Hosting a CDN in Azure was suggested as a solution. However, another user suggested creating a function instead that would prompt for the log location and then download it as a .txt or .log file. This would be helpful in situations where users don't have time to provide logs or are VIPs. The idea was also brought up to consolidate all log-related ideas into one to put pressure on product management. There was also a question about whether input can be prompted in EdgeDX or ControlUp for Desktops.

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