Some users were having issues with using Sscoutbees (HTTP/S Scout) to check certificate expiration on web servers - specifically, it was missing revoked certificates. A potential solution to this issue was suggested by another user, who asked for more details on the output of Scoutbees and whether there may be potential to set up an alert on it. There were also mentions of potential issues after upgrading to v1233 and using predefined Hives or custom Hives. This discussion took place within ControlUp.
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ControlUp Synthetic Monitoring (Scoutbees) Training & Support Archives
ControlUp Synthetic Monitoring (previously: ControlUp Scoutbees) training and support-related archives from inside the ControlUp Community on Slack.
Setting up Mail Scout in ControlUp: Customize with a new app registration or use existing one?
A user asked about setting up Mail Scout and whether to create a new enterprise application or use an existing one. The process of setting up Mail Scout can be found at https://support.controlup.com/docs/mail-scout. It was suggested to add permissions to an existing app registration, but it ultimately depends on internal best practices.
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Read the entire article here...
Error while Running Site Load Scout from Custom Location
A user asked about an error while running a site load scout from a custom location. Others commented that an enhancement to the error messaging may have caused it, and it may be related to Selenium DevTools. The issue has been included in a case regarding hive instability. @member was needed to chime in.
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Read the entire article here...
Improving Scoutbees Results and Data Monitoring with ControlUp APIs and Grafana
Users discussed ways to get more information from the Scoutbees test and agreed that the result is binary - either success or failure. They mentioned using APIs and Grafana to edit widgets and see more specific data, and asked for help setting this up. Some users were interested in observing this during scouting.
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Read the entire article here...
How to Handle a “Has Recovered” Email from ControlUp
Several users discussed a situation where they received a "...Has recovered" email even without any failures. It was suggested that this may occur if a hive comes back online after being offline. It was also mentioned that there were no missed tests or failures during this time. The possibility of this being a bug from the past was brought up, but no resolution was found.
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Read the entire article here...
Clarifying the Redirect Issue in Custom Hive Overview
Users discussed an issue with Custom Hive Overview where navigating to https://api.scoutbees.io redirected them to a different page. They confirmed that the image was correct and that the redirect was to the documentation page for Scoutbees API, which can now be found at https://api.controlup.io/. They also mentioned that the redirect only occurs when accessing the page through a browser and not through a different connection.
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Confusion regarding Scoutbees API documentation and availability on ControlUp website.
A user reported that the honeycomb API doc link was not working and asked for confirmation on an alternate link. Another user shared using the Scoutbees APIs and asked about any additional work being done for them. The PM was also tagged in the discussion. It was clarified that the Scoutbees API documentation is available on https://api.controlup.io/ under the "Synthetic Monitoring APIs" section in the Table of Contents.
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Troubleshooting and Reinstalling Scoutbees Hive in ControlUp
A user was having trouble updating Scoutbees Hive and asked for advice on the best way to reinstall it while retaining scout data. Others suggested using maintenance mode to stop scouts and ensure no files are in use. Another user experienced some issues with their API key after reinstalling the program and opened a ticket to resolve it. The use of maintenance mode was confirmed as the safest method. ControlUp URLs mentioned include the Support Center and Control Panel.
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Read the entire article here...
Using Synthetic Monitoring to Monitor External Services, URL Recommendations from ControlUp Members
Members discuss using synthetic monitoring to monitor external services such as Zoom, Telegram, Discord, and Slack. They mention the benefits of receiving alerts for service outages, and the need to determine reliable URLs for monitoring. Netify.ai's list of applications with their corresponding URLs is suggested as a starting point. There is also a mention of possibly bundling apps to streamline the process.
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Read the entire article here...
Automating Creation of ScoutBees with ControlUp API
Users discussed the possibility of automating the creation of ScoutBees for an on prem hive and integrating it with their ticketing system. It was mentioned that this feature was on the roadmap for q323 but never implemented. A ControlUp representative mentioned that the capability to use automation tools for installation will be available in about a week or two, while a feature allowing to connect the same Alert policy to multiple scouts in Q2 may also address their needs.
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Read the entire article here...