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Automation Related Training & Support Archives

Automation training and support-related archives from inside the ControlUp Community on Slack.


Automation and Monitoring with SentinelOne and ControlUp

Posted on May 14, 2024

Some employees discuss their experience using SentinelOne on VDI servers, and how they created a script to alert for quarantine actions by searching the SentinelOne/Operational log. This script allows ControlUp to trigger from the application log. Some mention using S1 console and Splunk dashboard for monitoring. There is also a link to the script provided.

Read the entire article here...


Troubleshooting Missing Folder Scripts in ControlUp

Posted on April 18, 2024

A user experienced issues with a script not showing up on the list of available scripts, despite being visible in policies and having the correct permissions. The script only appears when running the automation script wizard, and everything seems fine with the variables. It is a folder script and trigger, and only seems to cause problems when created as a folder script. Other forum members offered suggestions and provided further information on related topics.

Read the entire article here...


Troubleshooting Triggers in ControlUp

Posted on April 4, 2024

Multiple users discussed issues with triggers, specifically the event log trigger causing an error message and items getting stuck in the monitor queue. Suggestions were made to check the machine column in the incidents pane, clear the queue or restart the monitor service. It was also mentioned to check and possibly increase the MaxAutoExecQueueSizeTotal and MaxAutoExecQueueSizeTarget settings. A ControlUp team member offered to look into the issue further.

Read the entire article here...


Automation Help for DX Mac Agent Deployment in Intune

Posted on March 7, 2024

A user is seeking help with automating the deployment of DX Mac Agent in Intune. Another user offers a script from a customer, with the tenant and device registration code needing to be specified on lines 10 and 11. Additional instructions for scripted deployment of the Mac Agent Manager are provided, with a note that this should only be used for fresh installs.

Read the entire article here...


Troubleshooting ControlUp Advanced Session Triggers

Posted on March 5, 2024

A user is looking for a way to have a Citrix virtual machine with ControlUp Agent detect if the launching machine does not have ControlUp Remote DX installed. They set up an Advanced Session Trigger with a filter for the Remote DX version, but it did not trigger as expected. Others suggest using the User Logged On trigger instead and making sure all machines are on the latest version of Remote DX. One user is testing this and will update later. However, there may be an issue with the Advanced Session Trigger not recognizing the Account Name and may need to be addressed with ControlUp support.

Read the entire article here...


Enabling Idle to Disconnect Feature in ControlUp

Posted on March 5, 2024

A user asked about the idle to disconnect feature in ControlUp and how to enable it on a specific set of servers. Another user shared that these triggers can be found under the triggers tab and can be enabled by downloading the required scripts. A blog article was also shared about ControlUp's automation and resource optimization features. One user mentioned that it should work in Horizon without any issues.

Read the entire article here...


ControlUp Community Radio Episode #8 – A Conversation with Guy Leech, CTP, MVP & VIPP

Posted on February 19, 2024

Join us in Episode #8 of ControlUp Community Radio, where your host, Douglas Brown, welcomes Guy Leech, a distinguished CTP, MVP, and VIPP.

Read the entire article here...


Efficient Deployment Strategies for ControlUp Users

Posted on February 8, 2024

Members of the ControlUp team discussed how to handle deployment scripts requiring an install file or certificate. Suggestions included using a shared location or a platform such as MS Intune/SCCM, although issues with Edge DX were noted. Another option would be to manually install through remote control, but automation is preferred. Some members have found success with using workarounds involving Google Drive and PowerShell scripts.

Read the entire article here...


ControlUp Community Radio Episode #7 – Conversation with Ryan Ververs-Bijkerk & Eltjo van Gulik from Go-EUC.com

Posted on February 6, 2024

In Episode #7 of ControlUp Community Radio, Douglas Brown interviews Ryan Ververs-Bijkerk and Eltjo van Gulik from Go-EUC.com. This podcast delivers an in-depth view of end-user computing (EUC), focusing on the contributions and discoveries of GO-EUC, as well as a thorough examination of user experience and remoting protocols like HDX and ICA. 

Read the entire article here...


Generating Daily Unregistered Citrix VM Report from ControlUp

Posted on January 9, 2024

A user asked if it's possible to generate a daily report of unregistered Citrix VMs from ControlUp. Another user responded that it can easily be exported using the PowerShell module and further detail was provided. Automation is also possible through a scheduled trigger or SBA. A script in the library was mentioned but the first user was recommended to use the new script. Steps for running the script and setting up automation were detailed.

Read the entire article here...


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