New ControlUp 8.8 Maintenance Release Beta - Azure Government Support, Custom Tagging, CVAD Data Collection Columns, Process Data Collection, Network Drives Column Preset, and Various bug fixes.
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Citrix Related Training & Support Archives
Citrix training and support-related archives from inside the ControlUp Community on Slack.
Monitoring Trigger Not Working for Information Events
A user asked about a monitoring trigger which only works for error events, and a workaround was suggested - creating a scheduled task which is triggered by the information event. This task then creates an error or warning event. The Academy can be found at https://cuacademy.controlup.com/
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How to Remove the BDM Partition from ControlUp Stress Level
A user asked how to remove the BDM partition from the min free-space drive calculation in ControlUp for Citrix PVS workers. The suggested solution was to add the drive letter to the 'Drives' value in the ExclusionRules on the endpoint before sealing the image. Neither the colon nor the backslash needs to be included.
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Automating the Disabling of Maintenance Mode on Virtual Desktops
A user asked whether it was possible to automate the process of disabling maintenance mode on virtual desktops. Suggestions include marking the systems by using the eventlog, using registry keys for non-persistent systems, and using a local database. Citrix's Load Index was mentioned as a simpler solution, and it was clarified that it uses CPU, RAM, and maximum user numbers to calculate the effective load. ControlUp Automation and Citrix Virtual Apps and Desktops Policy Settings were both suggested as useful solutions.
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Working on a Trigger to Monitor Citrix Server Thresholds
A user was working on a trigger to alert them once a threshold of Citrix Servers in a folder was broken. It was suggested to use folder metrics, with the user confirming they understood that an unchecked state meant it would need to exit and re-enter that state. They were also advised to restart their monitors and check values with the console before building a trigger.
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NEW ControlUp Beta – IGEL/Stratodesk/HP Thin Pro RDX
We are happy to announce a the IGEL/Stratodesk/HP Thin Pro RDX 2.2.2307.07 (Citrix and VMware) integration is now available in Beta!
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Troubleshooting Tips for AppX Package Issues
The discussion covered troubleshooting tips for appx package issues. It suggested using "AppX packages loaded" section and procmon'ing the affected user to gain more visibility. It also included a link to a video and summarized the relevant section relating to troubleshooting gaps. The video can be found at https://youtu.be/jyj5dEpXg_Y?t=1872.
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Installing ControlUp Edge DX on Non-Persistent VDI Images
A user was having difficulty finding documentation on installing ControlUp Edge DX onto a non-persistent VDI base image. The solution is to add the ONLYSTARTONBOOT=1 argument and to register machines by name in the agent settings within the tenant. Casing is important. The full command is: msiexec /i agentmanagersetup.msi /qn DEVREGCODE=(SampleCode) TENANT=(TenantName).sip.controlup.com ONLYSTARTONBOOT=1 REGISTERWITHNAME=1.
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NEW Updates and Enhancements – ControlUp Edge DX & ScoutBees Synthetic Monitoring
More new updates and enhancements for you from the fine folks at ControlUp! We even have some brand-new RTDX scripts available.
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Resolving Logon Duration Analyse Script Issues in Citrix Environment
The user was testing Logon Duration Analyse script on a Citrix environment but it wasn't showing in the Community Scripts window. Suggestions included reimporting SBA.sql or deleting the ControlUp Store folder. After restarting the services and console, the scripts were appearing normally. Thanks to the support provided by other members.
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Read the entire article here...