A member shared a workflow they created to check the Cloudflare status page and raise a ticket during outages or maintenance. The workflow involves using the HTTP node and AI Switch statement. Screenshots and JSON for import were also provided. The current status page for Cloudflare can be found at https://www.cloudflarestatus.com/.
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ControlUp Community Training & Support Archives
All training and support-related archives from inside the ControlUp Community on Slack.
Troubleshooting EUC test failures after updating HIVE to 1248
A user reported trouble with EUC tests failing after updating HIVE to version 1248. The ControlUp team suggested enabling debug mode, zipping and sending the logs, as well as the Scout ID in a support ticket to troubleshoot the issue. It was also mentioned to make sure the Scoutbees Hive service is healthy and running.
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Read the entire article here...
Clarifying Branch Mapping on ControlUp Support Site
A user asked about revising an article on branch mapping on the ControlUp support site. There was a discussion about clarified headers and columns for the CSV file. Final clarification was given that the subnets should be in the first column and the branch name in the second column.
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Read the entire article here...
Proactively Managing Thin-Client SSD Wear: A New Endpoint Script from ControlUp Community Members
A user shared an endpoint script (zzSP_Prod_IGEL_Thinclient_SmartStatus) that can be used in IGEL or thin-client environments to gather information about SSD and storage wear. The script shows important details such as wear level, TB written, and pre-EOL state and can be helpful in proactive hardware-lifecycle management. The dashboard and script are available for use.
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Read the entire article here...
ControlUp’s Future Plans for Synthetic Monitoring Dashboard Widget
A user asked about a Dashboard widget for Synthetic Monitoring. ControlUp responded that it is not yet available but there are plans to add it in the future. There is also a playful discussion about ControlUp's AI and the potential of winning the lottery with its predictions. No further information on the widget was provided.
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Read the entire article here...
Formatting Message Text on Microsoft Teams
A discussion about formatting message text on Microsoft Teams was had, with the suggestion to use the "Send Message to Channel" integration to define titles and flag messages as important using Markdown or Adaptive Cards. A sample JSON payload was provided for reference. The user who brought up the question was encouraged to try it out and report back on their experience.
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Read the entire article here...
Adding Claude to ControlUp Compliance Patch Catalog
A team member asked about potentially adding Claude to the ControlUp Compliance patch catalog but it is not currently available. However, there are plans to integrate AI and have a key focus on this in the coming year. The team member can raise a support ticket and mention @member to have the request sent to the development team. It is important for vendors to engage with the team so packages can be provided.
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Read the entire article here...
Automation Issue Resolved by YoDeck Support in “Application” Framework
After investigating an issue with automation, it was discovered that the issue was resolved by the YoDeck Support team within the "application" Framework. A script was provided to assist with a button click code in the automation process. A screenshot was requested for comparison after the auto-fill process is completed. A script was also provided for inputting credentials into the fields. The button is clicked after the input. The issue was resolved by YoDeck Support within the "application" Framework.
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Read the entire article here...
Importing Tagged Data from ControlUp with API and Workflows
A user is trying to export historical data from ControlUp, but is facing issues with their complex Active Directory structure and use of tags. They ask for suggestions on an easier or better way. Another user suggests using the API with device queries to filter the data, and provides an explanation with practical examples. They also mention that this can be utilized in Workflows with the Get Custom Data node. It is also mentioned that the user's desired result is possible.
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Read the entire article here...
ControlUp Synthetic Monitoring Workflows and Workarounds
A user named Alexander asked Nathan about a known limitation with ControlUp Synthetic Monitoring - specifically, that the server_name is often empty for NetScaler Gateway scouts. Nathan recommended a few different workarounds for auto-restart and suggested adding more fields to the webhook payload for debugging. The suggested workflow was to use resource and query ControlUp Real-Time DX / CVAD for machines or sessions matching the published resource.
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Read the entire article here...