A user asked how to find the number of instances of an app launched on endpoints over a specific period of time. Another user provided a Powershell script that can be used to retrieve this information from the ControlUp API. The script can be modified to change the start and end date-times. The response also included a screenshot of the values for "citrix.desktopviewer.app.exe" for a demo tenant.
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Citrix Related Training & Support Archives
Citrix training and support-related archives from inside the ControlUp Community on Slack.
Sending Email Alerts for ControlUp Folder Event Messages
The team discussed how to send an informational email alert when an event is triggered within the ControlUp folder. Different members offered their expertise and suggestions, including using the ControlUp Academy, creating a Windows Event Trigger, and incorporating a PowerShell script to format the email's body. Ultimately, the team concluded that ControlUp does not allow triggering actions based on informational events, but recommendations were made to run a scheduled trigger or use task scheduler to execute the script at regular intervals.
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Read the entire article here...
How to Kill a Process in a User Session with ControlUp
A user asked for a script to kill a process in a user session, and was given suggestions such as using the Kill Process function in the ControlUp GUI or creating an SBA using Invoke-CUAction. There are also examples of such scripts available on the ControlUp Community website and a Citrix-specific solution called "LogoffCheckSysModules" was also suggested. For more information and examples, visit the links provided.
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Read the entire article here...
Troubleshooting XenServer 8 Hypervisor Information with ControlUp
A user was having trouble getting hypervisor information from XenServer 8, and other members offered potential solutions. One suggested running a command on the Xenserver host, while another mentioned a known issue that will be fixed in an upcoming release. The issue is internally logged under VSO 219770 and should be resolved in versions higher than 9.1.0.400.
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Finding the Right Dashboard for Monitoring with ControlUp
The ControlUp team discussed dashboard options for monitoring machines and identifying ones that need attention, with a suggestion to use PowerBI. It was noted that data can be exported using the streaming API and instructions for this can be found at https://api.controlup.io/reference/how-to-create-api-keys.
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Read the entire article here...
Deploying EdgeDX Agent on Virtual Desktops and Checking Licensing – Tips from ControlUp Users
A user asked about deploying the EdgeDX agent to virtual desktops. Others confirmed that it is possible and shared tips for installation, including adding extra settings and checking licensing. The agent can also be installed on non-persistent machines. The licensing system for EdgeDX is per device, and current usage can be seen on the overview dashboard or in the maintenance section of the EdgeDX configuration settings. Links to helpful resources from ControlUp were also shared.
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Exporting Cache Drive Usage Data Using ControlUp and PowerBI/Excel
A user asked how to export cache drive usage data to PowerBI/Excel for a customer who wants historical data. A scheduled trigger can be used with a specific query to retrieve the information and export it to a CSV file. Another user shared a tip on using wildcards in the query to retrieve data from specific folders.
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ControlUp Community Radio Episode #17 – In Conversation with Cláudio Rodrigues, Imagineer
Tune in for Episode #17 of ControlUp Community Radio, where host Douglas Brown engages with Cláudio Rodrigues, an EUC pioneer with over 25 years of experience.
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Read the entire article here...
ControlUp Academy: Metrics Dashboard Suggestions for Omnissa Horizon Customers
A discussion took place about what metrics an Omnissa Horizon customer may want on a dashboard. Some suggestions were for metrics about pods, connection servers, and virtual desktop infrastructure (VDI) as well as user access gateway (UAG) metrics and creating custom reports with data collected by ControlUp. There was also mention of creating historical reports and making the process of creating custom reports easier within the ControlUp Analytics feature. The team will gather more information and report back.
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Read the entire article here...
ControlUp Community Radio – Episode #16 – 1st Year Recap with Jed Ayres, CEO of ControlUp
In this milestone episode of ControlUp Community Radio, host Douglas Brown sits down with Jed Ayres, CEO of ControlUp, to reflect on his first year at the helm.
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Read the entire article here...